A great opportunity to work with a multidisciplinary pain management team and be part of

delivering gold standard health care. Enthusiastic, supportive and fun environment, working with

Pain Specialists and Allied Health providers.

Due to clinic growth, we are looking to add an additional member to our administration team. You

will be responsible for greeting visitors, answering and fielding calls, managing appointments and

billings and providing an overall welcoming environment. This is a fast paced practice and

someone who enjoys variety and multiple responsibilities will thrive in this role.

Ideally you will bring:

Experience in a medical reception role is essential

Exceptional customer service and emotional intelligence

Exceptional communication and listening skills

Ability to work cohesively in a team environment

Great organisation and time management skills with proven ability to multitask and work efficiently and autonomously in a timely manner

Strong attention to detail

Respect for confidentiality

Creative problem solving

Experience with Clinic to Cloud software an advantage

Experience with Workcover an advantage

What you will do and learn:

Be responsible for the front of house of a busy Pain Management practice

Be the first point of contact for visitors and patients

Manage the busy front desk responding to emails and phone calls

Answer patient enquiries with correct grammar, spelling and medical terminology over the

phone and via email

Book appointments and oversee the coordination of a busy diary

Print forms/paperwork

Process and record payments

Generate and provide necessary receipts and acknowledgements of payment

Update patient files with necessary information

You will ensure the front of house, clinic rooms and staff areas are always clear and in order

Maintain stock levels within both the administration and medical departments - ensuring

consumables are restocked and orders placed.

If this sounds like you, please forward your resume with cover letter

to [email protected].