Do you thrive in a dynamic environment where you can build and innovate?

This organisation is committed to creating a diverse and inclusive workplace where everyone has equitable opportunities. They are driven by their values of being passionate, respectful, ethical, curious, and courageous. Their people are dedicated to making a positive difference in the lives of people with disabilities while growing their careers. They believe that a supportive and engaged workforce is key to ensuring the happiness and well-being of our customers.

The Opportunity:

As the Employee Relations Manager, you will lead a team of 2 ER Specialists and 2 HR Advisors in shaping and implementing a proactive Employee Relations strategy. This is a unique opportunity to move beyondreactive case management and build a future-focused ER function.

What you’ll do:

• Develop and implement effective ER strategies and roadmaps, ensuring compliance with employment laws and regulations.
• Build essential systems and processes, including toolkits for managers and policy updates.
• Leverage data insights to identify trends, understand employee turnover drivers, and proactively address ER risks (partnering with a Data Analyst).
• Provide accurate advice on award interpretation and actively participate in salary reviews.
• Build strong relationships with managers and identify capability gaps to champion a proactive approach to people management.

What you’ll bring:

• Extensive ER experience (7+ years) with a deep understanding of Australian employment law and Fair Work Commission processes.
• Proven ability to develop and implement ER strategies and drive tangible results.
• Strong leadership skills with experience in coaching and developing high-performing teams.
• Experience in developing HR/ER systems, workflows, reporting mechanisms, and toolkits.
• Data literacy and analytical acumen to identify trends and inform proactive strategies.
• Project management expertise to handle multiple initiatives, including strategy implementation and policy revamps.
• Excellent stakeholder management and influencing skills to build strong relationships across all levels.
• Proactive, solution-oriented, and innovative approach to ER.
• Highly developed written and verbal communication skills with strong attention to detail.
• Strong coaching and mentoring abilities to develop managers' people management capability.
• Resilience and adaptability to manage a high-volume caseload while building strategic frameworks.
• Genuine commitment to values of Passionate, Respectful, Ethical, Curious, and Courageous, and a passion for diversity, inclusion, and equitable opportunities.
• A relevant Bachelor's Degree or higher in Human Resources, Employee Relations, Business, Law, or Commerce.

Bonus Points:

• Experience in a service delivery or operational sector.
• Experience with Enterprise Agreements and remuneration benchmarking.
• Familiarity with the NDIS Code of Conduct, Practice Standards, and Quality and Safeguarding Commission's regulatory framework.

A chance to make a real difference.

If you are a strategic and experienced ER leader with a passion for building a proactive and data-driven function, we encourage you to apply. Be a part of a team that contributes to a positive employee experience and the happiness of their customers.
Contact Emma Egan for more information or apply now.