About Act for Kids

Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. Through prevention, treatment, research, education, and advocacy, we are committed to helping keep kids safe, heal from trauma and lead happy lives.

Why Join Act for Kids?

The Act for Kids team is a community of shared values. We are a team that is Professional, Ethical, Caring, Courageous, and Collaborative.

• Inclusive Employer 2023-2024 named by Diversity Council Australia.
• Employer of Choice awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance.
• Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
• Above-award leave provisions including additional parental, study, wellbeing, exam, and pet leave.
• Professional Development via our annual development fund as well as ongoing structured support.
• Employee Assistance Program including 24/7 counselling support, and health and wellbeing portals.
• Salary packaging increasing your take home pay with up to $15,900 per year tax free + an additional $2,650 for meal and entertainment.

About the Position

The Intensive Family Support (IFS) services combine a lead case management model with a collaborative coaching approach to assist vulnerable families to build their capacity to safely care for and protect their children. The Gold Coast IFS has two Program Managers due to the size of the program.

We are looking to welcome a Program Manager to provide leadership and oversight of the IFS Program on the Gold Coast.

• Temporary parental leave 12 month backfill from 19 May 2025.
• Level 8 under the SCHCADS Award. Salary range is $124,844 - $129,764 + Super.

Key Responsibilities:

• Support team members to deliver high quality client outcomes within a performance planning and development culture.
• Meet regularly with other internal managers to increase consistency in process and practice across all Act for Kids IFS programs.
• Oversee and manage risk for children and families working with the IFS service.
• Oversee the professional practice of IFS practitioners, supporting the team to work in a collaborative manner to meet client needs.

You can read our full position description here under the relevant vacancy.

About You

• A tertiary degree in a relevant discipline (allied health, social work, human services).
• At least five (5) years’ experience managing a multidisciplinary team in a similar environment.
• Highly developed knowledge of child protection issues and the child protection sector in Queensland.
• Experience and capacity to foster and maintain good working relationships with key stakeholders and the community.
• Cultural awareness and an understanding of how to communicate and work effectively with families from different socio-economic and cultural backgrounds, including Aboriginal and Torres Strait Islander people.

Other Requirements

• Eligibility for a Working with Children Check or professional exemption.
• Current driver’s licence.
• Legally able work in Australia (proof of eligibility will be requested).

About Applying

• Job applications will be reviewed as soon as submitted. Please click on ‘Apply Now’ to submit an application.
• Please submit your resume and cover letter addressing the key responsibilities of the role.
• We welcome you to share any support or adjustments you need to enable you to participate equitably in our recruitment process. If you have questions or concerns, please speak with the contact person before or during your application. Your information will remain confidential.

For more information or questions about the role, please contact:

• Lauren Fittler on 07 5508 3800 or [email protected] or;
• Tracy Smyth on 07 5508 3809 or [email protected]

Closing Date: 5 May 2025