Experienced NDIS Coordinator

Abilities NQ is seeking a dedicated, enthusiastic, and highly organised Experienced NDIS Coordinator to join our team in Townsville.

This role is full time - Monday to Friday 8:30am to 5pm with on-call roster requirement.

This key role ensures we deliver high-quality, person-centred services that support our clients in achieving their individual goals—enhancing their independence, community inclusion, and overall wellbeing. You’ll work closely with clients, families, and staff, while also fulfilling strategic and operational responsibilities to uphold service excellence.

What We Offer:

A supportive and inclusive team environment

Access to our Employee Assistance Program (EAP)

Ongoing training and development opportunities

A role with purpose, impact, and connection

Key Responsibilities:

Provide ongoing support and guidance to support staff and team leaders

Coordinate and facilitate regular team meetings

Ensure compliance in all SIL houses and adherence to NDIS standards

Maintain effective communication with all stakeholders

Manage monthly rosters for your assigned caseload

Monitor staff training and ensure it aligns with NDIS guidelines

Collaborate with the Endorsed Enrolled Nurse to ensure medication compliance

Identify and address training gaps within the team

Participate in the on-call roster

Build strong relationships with clients and families through excellent customer service

About You:

Essential:

Relevant qualifications in Disability Services (or willingness to obtain)

Previous experience in a coordination or team leader role

Strong understanding of the NDIS and its operational framework

Proven ability to supervise, manage performance, and lead teams

High-level communication, negotiation, and mediation skills

Ability to work autonomously under broad direction

Skills:

Exceptional communication, organisation, and time management

Ability to problem-solve and manage high-pressure situations

Proficiency in Microsoft Office

Experience working with vulnerable people from diverse backgrounds

Commitment to empowering individuals and maintaining confidentiality

Mandatory Requirements:

Current First Aid & CPR Certification

NDIS Worker Screening Clearance (Yellow Card)

Working With Children Check (Blue Card)

Valid Driver’s Licence and access to a fully insured vehicle

Completion of the NDIS Worker Orientation Module

Australian Citizenship or Permanent Residency

Ready to Make a Real Impact?

If you’re passionate about supporting others and seeking flexible, meaningful work—we’d love to hear from you!

To Apply:
Email your Resume, cover letter, and references to:
📧 [email protected]
Or apply directly via SEEK.