Are you passionate about the NDIS and making a real difference in people’s lives?
Are you a natural communicator with outstanding time management and problem-solving skills?

Resolute Care is offering an exciting opportunity for a Support Coordinator to join our growing team. This newly created position gives you the chance to truly shape the role and bring your own strengths and ideas to the table—while being supported by experienced mentors who are experts in the field.

As a Support Coordinator, you’ll work closely with participants to navigate their NDIS plans, connect them with the right services, and support them in achieving their goals. You'll be part of a dynamic, supportive team that values innovation, inclusion, and personal growth.

If you're ready to build something meaningful and be part of a values-driven organisation, we’d love to hear from you.

The successful Support Coordinator will perform the following duties:

Work with participants to achieve their goals and provide ongoing support coordination in line with their NDIS plan.

Engage participants and build good working relationships with them and their informal support network (family, carers, etc).

Assist participants to develop, prioritise and refine their NDIS goals.

Engage and coordinate service providers on behalf of participants and link participants to relevant new providers. Use a coaching approach to help participants build their own capacity and independence.

Maintain accurate and up to date case notes on participant progress, providing formal reports as required.

Assess and manage risk in line with organisational policies and procedures.

Liaise with NDIA staff and LAC’s regarding participant matters.

Link participants to mainstream crisis supports, if required.