PCS609 – Learning and Development Officer

Ongoing Full-Time

Goulburn-Murray Water (GMW) is Australia’s largest rural water corporation responsible for storing, managing and delivering water across most of northern Victoria. GMW provides more than 39,000 services to about 25,000 customers in its operating region.

About the Role

We’re seeking a proactive Learning and Development Officer to support the delivery and continuous improvement of training across our organisation.

This role plays a key part in building a future-ready workforce by coordinating structured learning activities, supporting the implementation of training needs analyses (TNA), and ensuring the smooth operation of our Learning Management System (LMS). Working closely with operational teams across field and water storage sites, as well as head office stakeholders, you’ll help make training accessible, effective, and aligned with business priorities.

What You’ll Be Doing:

Supporting the organisation and delivery of training across multiple locations and teams.

Assisting in the coordination of Training Needs Analyses and helping to develop training plans based on identified priorities.

Maintaining and improving our Learning Management System (e.g., SuccessFactors, Elmo, Moodle), ensuring information is up-to-date and user-friendly.

Contributing to the refinement of training processes to improve efficiency and the overall learning experience.

Collaborating with both frontline staff and leaders to ensure training activities meet operational needs.

What You’ll Bring:

Mandatory:

Experience in Learning & Development, ideally in operational, field-based or multi-site environments.

Familiarity with conducting or supporting Training Needs Analyses and translating outcomes into practical plans.

Practical experience with Learning Management Systems and administrative tasks related to training delivery.

Desired:

Qualifications in Human Resources, Adult Education, or Training & Assessment (e.g., TAE40122 or equivalent).

Experience supporting system or process changes involving HRIS or LMS tools.

Awareness of compliance training requirements in high-risk or regulated industries such as utilities, infrastructure, or construction.

Benefits

Agile, inclusive and responsible culture is the foundation of our organisation where people are offered excellent opportunities to grow, learn and advance in their careers.

GMW are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.

GMW offer flexible working and are always open to discussing your individual needs so that you get to create your own experience with us.

Great time to join GMW for a relaxed regional lifestyle, career opportunities and challenge.

For more information or to view the position description please visit our website.

Applications close on 18 May 2025. To apply for this role please complete the GMW application form provided on our careers page and email together with a copy of your current CV to [email protected].

GMW is an equal opportunity employer supporting diversity and inclusion in the workplace. GMW encourages people with diverse backgrounds, experience and perspectives to apply.

We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need any help with the application process or would like to discuss reasonable adjustments to support you to take part in an interview, please contact: [email protected]