• Attractive salary packaging options - up to $18,550 per annum
• Hybrid role working across Osborne Park and from home
• Permanent full time role
• $38.03 per hour plus super

The opportunity

We have a great opportunity for a Full time Resource Coordinator to join team in Osborne Park. This role is a permanent Full-time position, Monday - Friday. To meet our client's needs you will need to start between 6am to 9am in the morning. Based at Osborne Park you will work two day per week in the office and the other three days from home.

Key Responsibilities

In this role, you will be responsible for efficient rostering of our direct care providers to ensure continuous high-quality service reaches all our valued clients. Reporting directly to the Resource Coordinator Team Leader, you will maintain open lines of communication with your immediate team and stakeholders to stay up-to-date on resource allocation and how it impacts service delivery.

Key tasks include but not limited to:

• Schedule and roster direct care providers and balance rosters to ensure quality service provision to clients.
• Analyse provider availability and rounds allocated to ensure most efficient use of resources.
• Monitor, manage and action notifications received from providers.
• Maintain the integrity of data within management systems to ensure accurate rostering and to achieve contractual and accreditation compliance.
• Process planned and unplanned leave including holiday period leave.
• Verify and follow-up discrepancies in direct care providers' timesheets as well as authorisation
• Provide administration support to the Line Manager and team as delegated.
• Support and implement continuous improvement of business processes.
• Reporting

About you

The ideal candidate for this position has excellent computer literacy skills, outstanding communication skills (written and verbal) and has a strong eye for detail. You will also meet the following criteria:

• Previous experience in a rostering/scheduling position is desirable
• Flexible to work varied roster within operating hours and willingness to travel other offices in Perth metro region
• Excellent communication (written, verbal & listening) and interpersonal skills
• Ability to autonomously manage time and organise workload
• An empathetic approach to dealing with the sensitivities of clients and providers scheduling issues

Benefits

• $38.03 per hour + super
• 17.5% annual leave loading and excess leave cash out options
• 4-6 weeks Annual Leave per year, with ability to purchase up to 4 weeks additional leave per year.
• Paid parental leave provisions.
• Discounts from several retailers, health insurance & fitness providers etc. incl. HBF, Medibank and NIB.
• Social club discounts - cheaper tickets to events & attractions incl. cinemas, theatre shows, Zoo, Aqwa, Scitech, Adventure World and more
• Several recognition and education support programs available.
• Referral Scheme - receive $250 e-voucher, for each friend or family member you refer, who commences work with Silverchain.

How to apply

To submit your application, and to view a copy of the Position Description, click ‘Apply'. If you would like to discuss this opportunity further with our Recruitment Team, please contact Michelle Kearns email: [email protected]

Please note suitable applications may be added to Silverchains Talent Pool, for consideration of current and/or future vacancies. Please note that inclusion in the Talent Pool does not guarantee a job offer.

At Silver Chain Group, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.