About the role

Dr Ajay Verma Pty Ltd is seeking a skilled and customer-focused Medical Receptionist to join our team in our Buderim, Queensland practice. This is a full-time position, offering the opportunity to play a vital role in the smooth operation of our busy medical clinic.

What you'll be doing

• Greeting and welcoming patients upon arrival, ensuring a positive first impression
• Handling patient enquiries and booking appointments in a timely and efficient manner
• Maintaining accurate patient records and updating patient information as needed
• Assisting with the processing of payments and managing the clinic's financial transactions
• Providing general administrative support to the medical team as required
• Adhering to all practice policies, procedures and regulatory requirements

What we're looking for

• Previous experience as a medical receptionist or in a similar customer-facing role within the healthcare industry
• Strong communication and interpersonal skills, with the ability to interact with patients in a warm and professional manner
• Excellent organisational skills and attention to detail to ensure accurate record-keeping and efficient workflow
• Proficiency in using medical practice management software and other office technology
• A commitment to maintaining confidentiality and discretion when handling sensitive patient information
• A friendly, positive attitude and the ability to remain calm under pressure

What we offer

At Dr Ajay Verma Pty Ltd, we are dedicated to creating a supportive and inclusive work environment where our employees can thrive. We offer competitive remuneration, opportunities for professional development, and a range of health and wellbeing initiatives to support our team. If you're looking to join a dynamic and patient-focused medical practice, we'd love to hear from you.

Apply now to become our next Medical Receptionist!