Company Overview:

Altus Traffic stands as Australia's largest and most trusted traffic management provider, safeguarding the interests of over 1,300 customers nationwide. With 24 depots spanning across six states, we deliver more than 2.5 million service hours annually, powered by over 2,000 skilled field staff and a fleet of 1,000 vehicles. We pride ourselves on simplifying and solving traffic management challenges for a diverse range of industries, including utilities, civil construction, rail, events, government, and communications. Beyond our operations, Altus is actively involved in public policy advocacy, championing road safety for vulnerable road users. Supported by cutting-edge technology and an executive team committed to continuous improvement, we set the standard for excellence in the traffic management industry.

Role Overview:

We are seeking a dynamic Service Delivery Manager for our Mackay, QLD location. This full-time, on-site role is pivotal in ensuring the seamless planning, execution, and delivery of traffic management services. As the Service Delivery Manager, you’ll be responsible for overseeing field staff, coordinating with clients, maintaining safety and regulatory compliance, and driving efficiency improvements. This role offers the opportunity to collaborate with multiple departments to enhance service delivery and contribute to the company’s growth and success.

Key Responsibilities:

• Lead and manage field staff to ensure efficient and safe service delivery

• Work closely with clients to ensure needs are met and expectations exceeded

• Ensure compliance with safety standards and regulatory requirements

• Identify and implement improvements to streamline operations

• Collaborate cross-functionally to support high-quality service delivery and growth initiatives

Qualifications:

• Proven experience in traffic management or a related field

• Exceptional leadership and team management skills

• Excellent communication and relationship management abilities with clients

• In-depth knowledge of safety regulations and industry compliance standards

• Proficient in using technology tools to enhance operational efficiency

• Ability to thrive in a fast-paced, dynamic work environment

Culture and Benefits:

• Weekly pay cycle

• Competitive remuneration package

• Company-branded uniform provided

• Continuous training and career progression opportunities

• Strong commitment to safety, recognized as an industry leader

• Engaging safety and wellbeing initiatives for all employees

• Reward and recognition for birthdays and work anniversaries

Join us at Altus Traffic, where we not only prioritize the safety of our workers and clients but also offer a supportive and growth-oriented environment for you to thrive in.

Apply Now and Start Your Next Career Chapter with Us!