Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit http://www.dec.nsw.gov.au/

Job description:

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

• Ongoing, Full Time
• Location Eveleigh with flexible work arrangements.
• A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months.
• Competitive remuneration ranging from $110,266 to $122,058 plus super & annual leave loading.

School Infrastructure (SI) is delivering new and upgraded schools across NSW to ensure every school-aged child has access to high quality education facilities at their local public school. This encompasses the largest investment in public education infrastructure in the history of NSW.

As a Community Engagement Officer, you will support SI Community Engagement Managers with communications and engagement tasks related to major infrastructure projects, develop, implement best practice communication and engagement strategies for a portfolio of smaller infrastructure projects and play a major role in triaging calls and emails that come through to the SI phone line and inbox.

This role works with limited supervision and guidance to achieve overall work commitments developed in agreement with the supervisor or manager.

In matters that are sensitive, high-risk or business-critical, the role holder consults with the manager to agree on a suitable course of action.

We value a collaborative environment and provide a supportive onboarding process, pairing successful candidates with a buddy to ensure a smooth transition into the role.

For further information please click here to view the role description

About you

• Tertiary qualifications in Communications and or a related discipline and or equivalent experience within community engagement.
• Experience in community consultation, either in the public or private sector.
• Strong organisational skills to manage competing priorities and meet tight timeframes.
• Ability to foster and maintain strong relationships with community representatives, school and departmental staff.
• Excellent verbal and written communication skills, with the ability to tailor communications for diverse audience and translate complex information into plain English.
• Tech-savvy with the ability to use and create digital tools such as surveys to effectively engage community members.
• Experience using Customer Relationship Management (CRM) systems such as Salesforce.

• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Demonstrated understanding of and commitment to the value of public education.
• Ability to travel to outer suburban and regional locations and work outside of core business hours in the evening and on weekends, as required.

Benefits

• Flexible working arrangements.
• 35 hours working week.
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading.
• Flex Leave entitlements, generous holidays & leave conditions.
• Opportunities for advancement and mobility across the Department to support your career growth.

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role along with answering the following targeted questions.

1. How have you successfully engaged community members with a project or initiative? (300words max)
2. What digital tools and platforms have you used to effectively communicate and engage with community members? (300 words max)

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now.'

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates who have not previously worked for the department will be required to provide a current Working with Children Check (WWCC) Clearance number. This option would allow the WWCC to naturally expire without further communication needed with the employee. The employer obligations under the WWCC would apply for duration of the WWCC's validity (up to 5 years)

Closing date: Sunday 4 May at 11:59pm.

For role enquiries please contact Miriam Waters at [email protected] or 0427 503 850

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ([email protected]) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.