Company description:

Department of Communities and Justice

Job description:

Engagement Manager

• Coniston Location - 3 days per week in office (Tuesday, Wednesday & Thursday)
• Full-Time Until March 2026 with the possibility of extension
• Clerk Grade 9/10 - $125,693 - $138,510 plus superannuation and leave loading

Your role

The purpose of this role is to manage local communication and engagement, ensuring tenant outcomes are at the centre of local community engagement.

What you'll do

As the work of this role will relate to the division's strategic direction, the Engagement Manager will need to effectively manage relevant stakeholder relationships and develop and implement community engagement plans to ensure they adhere with Housing Portfolio requirements.

The responsibilities of this position will also include (but are not limited too):

• Ensuring stakeholders are consulted during plans at the appropriate level and time and are provided with up-to-date information, and a clear understanding of Housing Portfolio project objectives and benefits
• Collaborating with the broader Portfolio Management (Assets) Engagement teams to ensure a coordinated and consistent approach to government and senior stakeholder relationships, media, issues management and marketing
• Building and sustaining solid relationships with a vast network of key internal and external stakeholders, working towards mutually beneficial outcomes in order to facilitate and foster their involvement in the development of project activities
• Keeping up to date with engagement progress and maintaining awareness of community issues and concerns to develop proactive communications and thereby reduce the likelihood of issues arising
• Managing the preparation, production, and release of public information, including newsletters, maintenance updates, corporate brochures, presentation materials, and articles, website, community and stakeholder correspondence and relevant briefing materials

What we're looking for

Essential Requirements

• Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
• Current driver's licence

In addition to the essential requirements, the successful candidate will have:

• Exceptional written and verbal communication skills
• Out of the box creative thinking skills
• The ability to adapt to differing personalities and build a rapport
• High attention to detail
• A professional demeanour
• Strong negotiation and problem-solving skills
• The ability to lead, encourage and manage others

For more information about this role, please click here to download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages) and answer the following two targeted questions:

1. Considering a recent task/project that you were directly involved in, how did you communicate strategic business objectives? Explain how you engaged with stakeholders, both internally and externally and how you varied your communication to engage diverse audiences.
2. Share a recent situation where you were required to take the lead on delivering customer focused services that required team coordination to achieve positive outcomes to strict timeframes and deadlines. How did you measure the success?

Applications close Monday, 21st April 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager John Lambert at [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on 02 8688 0027 or at [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.