Angels in Aprons is a niche, award-winning, family-owned registered home care provider - we LOVE that we are not as big as the ‘big’ cares … we are person-centred, able to respond quickly to our ageing clients' needs and we have a RARE opportunity for you to join our Rostering team in this FULL TIME role!

Enjoy tuck-shop Friday's? How about Tim-tam Tuesday's? Listening to music while you work? We get to come to work every day to our HQ in one of Milton's oldest terrace houses on the Brisbane River; think sunroom, courtyard, brand new coffee machine, massage chair and walking distance to all that Park Road has to offer! Not to mention the amazing bunch of hard-working, passionate, fun and dynamic people you'll get to work with every day! Sound like what you are looking for? Then click apply to join our family today!

ABOUT THE ROLE

We are looking for a full-time, experienced Rosterer/Scheduler to join our rock-star Rostering team:

As our Rostering Coordinator, you will love the challenge of matching the perfect Angel with their perfect person needing in-home care. You will enjoy the ownership you have of your Brisbane Northside rosters, and take pride in having your rosters out weeks in advance. You will also:

Use our digital rostering system to prepare and manage your clients' rosters

Attend fortnightly rostering meetings

Ensure all data is entered accurately and in line with the industry award requirements

Love getting to know your clients and your Angels via phone and email communication; supporting them whenever needed

Love to problem solve and trouble shoot

Continually communicate and work with your colleagues to provide the 5-star customer service we are known for!

This is a 5 day a week, Monday-Friday full-time office-based position, with an expectation of managing the company mobile phone, outside of hours on a rotating roster with 5 others on the roster with you.

THE BENEFITS

We will give you full support and a thorough induction

We also have a professional development support scheme where we fund additional training

City location with easy access to transport options including bus, ferry and train

Friendly working environment, with great amenities

ABOUT YOU

You are experienced in rostering/scheduling across a large geographical area, and ideally have worked in the aged care in-home industry. You love a challenge, and manage your daily priorities well. You also have:

Well-developed communication (written, verbal and listening) and interpersonal skills; in particular an empathetic approach to manage the sensitivities of older person and Angel issues

The ability to be flexible and work in a fast-paced, ever-changing environment

Highly tuned decision making and problem-solving skills

Strong computer skills - experience in Visualcare (similar to Alayacare) ideal, however not essential

If you think you have what it takes to join our family, please send your resume along with a cover letter outlining what makes you our next Rostering Superstar!