About Us
A well-established property maintenance company with a deep understanding of the needs of property managers and owners. Our commitment to quality service and long-standing industry reputation makes us a trusted name in the property space.

About the Role
We’re looking for a proactive and friendly Administration Officer to join our team! As the first point of contact for our customers, you'll handle general enquiries and work closely with various departments in a diverse and engaging role. This is a great opportunity for someone who values a supportive work environment and is eager to be part of a respected company.

Key Responsibilities

• Answer and direct incoming phone calls
• Manage property-related enquiries via phone and email
• Liaise with agents, franchisees, and internal staff regarding property issues
• Assist with minor complaint resolution, including organizing inspections and coordinating resolutions
• Draft and send emails relating to service changes, time increases, and resignations
• Schedule holiday relief for franchisees and field staff
• Prepare and manage monthly staff rosters
• Enter monthly add-ons for Franchisees
• Process new and lost properties
• Manage property amendments (e.g., bins, duties, monthly charges)
• Coordinate property swaps and reporting
• Maintain up-to-date property files

What We’re Looking For

• Previous experience in administration is essential
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong time management and attention to detail
• Confident, capable, and able to multitask in a fast-paced environment

Benefits

• Collaborative and supportive team culture
• Great work-life balance
• Opportunities for growth and internal promotion
• On-site parking available

To Apply
Click APPLY or email your resume directly to Olivia Agar at oagar@fourquarters.com.au. For any questions, feel free to call 0436 121 434.

Please note:

• Include your suburb of residence on your resume
• A car is required for this role due to limited public transport access
• Only shortlisted candidates will be contacted