Embark on your next opportunity as a Medical Receptionist with us!

Location: My FootDr Warragul – A busy, community-focused podiatry clinic
Type: Casual position – 6-month position covering leave until October 2025 with potential for extension
Hours: Minimum 25 hours per week
Days Required: Monday, Tuesday, Thursday, and Friday are essential

Are you an experienced medical receptionist who takes pride in delivering excellent patient care and keeping a busy practice running smoothly? My FootDr Warragul is looking for a reliable and mature individual to join our friendly, professional team. Your strong organisational skills, confident communication, and welcoming manner will play a key role in supporting both patients and clinicians.

About Us

At My FootDr Warragul, we deliver more than just podiatry – we help our local community put their best foot forward with expert care and high-quality footwear solutions. As part of Healthia, a national network of over 300 healthcare practices, we’re backed by industry leaders, but grounded in our strong community roots. We pride ourselves on creating a supportive, professional, and down-to-earth workplace culture that values excellence, empathy, and teamwork.

About the Role

We’re looking for a passionate and organised casual receptionist to join us for a 6-month leave cover. In this varied and rewarding role, you’ll be the friendly face that welcomes our patients, supports our clinicians, and keeps the clinic running smoothly.

Key Responsibilities

Greet patients with warmth and professionalism, both in-person and over the phone

Manage appointments, patient records, and general admin tasks with attention to detail

Assist with footwear fittings, helping patients find the right solution for their needs

Handle daily reception duties including payments (EFTPOS, POS, HICAPS)

Maintain a tidy and welcoming clinic environment, including retail displays

Open and close the clinic as required

Our Essentials - What We’re Looking For

Availability to work Monday, Tuesday, Thursday, and Friday (minimum 25 hours/week)

A minimum of 2 years’ experience in medical reception or a healthcare administration role

Flexibility to work weekends and during holiday periods as required, ensuring the clinic remains accessible to the community.

Excellent communication and customer service skills

Confidence in managing appointment scheduling, patient enquiries, and multitasking in a fast-paced environment

Basic computer skills, including familiarity with Microsoft Office and medical practice software

A genuine passion for helping people and contributing to a positive, team-oriented workplace

A mature, dependable approach with the ability to handle sensitive situations with empathy and professionalism

What You’ll Enjoy

A Role That Fits: 6-Month Casual position with potential to extend

Dynamic Environment: No two days are the same! Enjoy a role filled with variety and meaningful patient interaction.

Employee Perks: Enjoy Healthia Group Employee Discounts – up to 30% off all services, including Pilates, strength classes, physiotherapy and more.

Comprehensive Training: Receive thorough training in all aspects of the role to ensure your success.

Supportive Team: Work with a passionate team that genuinely cares about your success

Career Growth: Competitive pay and professional development opportunities within the Healthia Group.

How to Apply

If you are a motivated and experienced receptionist looking to join a professional, patient-focused team, we would love to hear from you! Please submit your resume and a cover letter outlining your suitability for the role by clicking APPLY NOW.

For more information about our clinic, please visit: www.myfootdr.com.au