Viatek has a long history of supporting and developing our teams to have long successful careers. Our values are key to our success, and we look to employ those that share a similar value set.

People

Innovation

Integrity

Customer

About this role

This role involves supporting our customer base by providing high quality technical support and customer service to a range of equipment.

The print technician provides high quality servicing of Viatek equipment to the Viatek customer base. The Print Technician works closely with the local Service Work Controller to ensure calls are responded to in a timely and effective manner. The Print Technician follows all local procedures relating to vehicle maintenance, service calls, call off’s, van stock and other where appropriate to the role.

This role is based from Orange, NSW.

About Viatek

Viatek is regional Australia's leading independent supplier of Fuji Film and Lexmark office solutions, and commercial production equipment. We operate 23 locations across Victoria, South Australia and New South Wales and have been supporting the communities in which we operate for aover 40 years.

Want to know more about Viatek? You can check us out on Linkedin, Glassdoor or our website.

What we are looking for

We are looking for someone that is passionate about what they do. They value high quality service and understand the importance of customer relationships.

Previous experience in all aspects of photocopier and printer servicing is key for this role. We will be looking for comprehensive knowledge of digital copying technology, networking technologies and a strong mechanical aptitude. This will accompany at least 3 years of experience in a similar role or relevant qualifications (AQF certificate III / relevant diploma).

We are looking for someone with strong knowledge of the Microsoft Office Suite, great organisational skills, a willingness to learn and the ability to work autonomously or within a team.

A valid Australian drivers licence are essential to this role as well as the ability to obtain a Working with Children Check and a National Police Check. Fluent English written and verbal skills are also required.

Why consider Viatek?

In order for you to be successful in this role we will provide you with an onboarding program that includes:

System led new starter paperwork collection

Face to Face (or teams) company induction with the People and Culture team

Role specific training with your team

Documentation practices and procedures

Access to a wide range of team members that provide support and assistance

You will have access to Viatek’s range of employee benefits and a competitive salary.

We have ongoing discussions about your role and career path along with annual formalised salary reviews and you will have access to Viatek’s range of employee benefits and a competitive salary.

Lastly, we have built a strong culture based on trust and respect, we have high quality leaders and teams that support one another.

This is an excellent opportunity and if it’s something that interests you, we encourage

Applications for this position open 16 April 2025 and close 15 May 2025