A local government organisation is seeking an experienced Rates Officer for a 3-month assignment.

Your new role

• Actively manage operational tasks, responsibilities, and administration related to rates debtors.
  
• Effectively manage rates debtor internal and external stakeholders in line with Finance Operations policies, procedures, and best practices.
  
• Ensure functional operations comply with legislative requirements. Identify, plan, and implement necessary solutions, updates, and changes to business operations in the context of relevant legislation and industry best practices.
  
• Perform all duties with a high level of customer service and support, in line with organisational best practices.
  
• Actively support the supervisor in managing and maintaining supporting systems in alignment with changing legislation, policies, guidelines, and directives from key stakeholders.
  
• Positively contribute to the success of the unit through active teamwork and continuous improvement.
  
• Carry out other duties commensurate with skills and abilities as deemed reasonable and appropriate to the role as directed from time to time.
  
• Accountable for implementing and maintaining sound risk management within areas of responsibility, in accordance with the organisation's Risk Management Policy. Foster an environment where managing risk is accepted as the personal responsibility of each employee.
  

What you'll need to succeed

• Extensive experience in debtor management processes and related functions.
  
• Proven working experience with computerised debtor management and property rating systems.
  
• Experience in customer service team operations within complex and sensitive environments.
  
• Proficient in stakeholder management. Excellent written and verbal communication skills.
  
• Strong problem-solving skills and experience. Experience in reviewing and developing operational processes within the context of relevant legislative and statutory requirements.
  

What you'll get in return

You'll gain valuable experience in the public sector while earning a competitive hourly rate and progressing your career in an inclusive and supportive team environment.

Temporary and contract workers through Hays also enjoy a wide range of benefits including:

• Weekly pay cycles
  
• Nominated choice of superannuation fund
  
• Online timesheet submission and approval
  
• No hidden costs or payroll deductions for our services
  
• No invoicing required for Pty Ltd holders
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact [email protected], +61396049548 for a confidential discussion about your career.