THE ASSOCIATION

The Queensland Association of State School principals (QASSP) is an independent, not for profit, membership-based association in the education sector. QASSP works to support and advocate on behalf of approximately 1300 members who are Queensland government state school principals and education leaders across the state.

THE ROLE

The Membership Administration Officer is an integral member of our small team. This diverse, rewarding and hands-on role will draw upon your experience and knowledge in customer service, database management, event management, and stakeholder relationship-building. Key responsibilities of this role include, but are not limited to:

Be the first point of contact for all membership, partner and public enquiries; providing exceptional customer service and member experiences.

Manage the QASSP membership database, which includes tasks such as preparing membership reports, maintaining member records, member communications, and managing membership payments.

Manage QASSP subcommittees.

Assist the Executive Officer and Events Manager with regular event coordination and preparation, including the sending of invitations, managing RSVP’s, managing online registrations, developing programs, and preparing relevant materials.

Oversee facilities management, including liaising with vendors, managing office supplies, and ensuring a clean and organized workspace.

Assist in the organizing and preparation of the annual QASSP AGM.

Other suitable duties, consistent with the duties and responsibilities of the position, as directed by the Executive Officer.

QUALIFICATIONS/ SKILLS

High level written and verbal communication and interpersonal skills.

Excellent customer service skills, with the ability to build positive relationships with members and stakeholders.

Strong organizational and time management skills, with the ability to prioritize tasks effectively.

A bubbly and proactive attitude, with the ability to work both independently and as part of a team.

Ability to maintain confidentiality and handle sensitive information with discretion.

Highly proficient in Microsoft programs including Outlook, Word, Excel and PowerPoint.

Be a quick learner and forward-looking thinker, who actively seeks opportunities and proposes solutions to problems.

Due to the nature of this role, you must be eligible to work in Australia on a permanent, full-time basis (no restrictions) to be considered for this position.

QASSP respectfully requests not to be approached by recruiting firms.