Administration Officer

NQ Electrical
Townsville, QLD
A$30-$38 p/h
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 9 days ago


We're Hiring: Administration Officer
📍 Location: Webb Drive, Bohle
🕒 Full-time
📅 Start Date: ASAP
💼 Industry: Electrical Services

Are you an organised, proactive, and people-oriented individual who thrives in a fast-paced environment? We’re looking for an Administration Officer to become the backbone of our operations, keeping things running smoothly across bookings, customer service, social media, and accounts.

This role is perfect for someone who loves variety in their day, takes pride in top-notch communication, and enjoys supporting a growing trade business from the inside out.

🔧 Key Responsibilities

1. Job Bookings & Scheduling

Coordinate and schedule electrician jobs efficiently.

Confirm job details with clients by phone (not just email!) the day before appointments.

Keep our job management system (simPRO) up to date.

Communicate daily schedules to the team, ensuring everyone’s set for success.

2. Social Media & Marketing

Create, schedule, and post content across Facebook, Instagram, and LinkedIn.

Respond to comments/messages and engage with our online community.

Assist with creating marketing materials like flyers and newsletters when needed.

3. Customer Service & Communication

Be the friendly first point of contact via phone and email.

Provide quotes, handle inquiries, and follow up on outstanding invoices.

Keep communication personal and professional — phone over email wherever possible.

4. Office Administration

Keep the office stocked, tidy, and running smoothly (supplies, PPE, mail).

Support with filing, data entry, and day-to-day admin tasks.

5. Documentation & Compliance

Stay on top of licenses, insurances, and certifications.

Maintain employee training and qualification records.

Help with compliance-related reporting.

6. General Support

Support the Managing Director with reports, meetings, calendar management.

Step in to assist with projects and ad-hoc tasks as needed.

Be the go-to contact when the MD is unavailable.

What You’ll Bring

Prior admin or office management experience (preferably in trades or services)

Excellent phone manner and people skills

Strong organisational and multitasking abilities

Confidence using job management software (simPRO experience a plus)

Social media savvy

Basic bookkeeping knowledge (Xero)

A “can-do” attitude and team-first mindset

Some sales experience would be advantageous.

🎁 What We Offer

A supportive and friendly team environment

Flexible work hours (if applicable)

Opportunities to grow with the business

Modern office and amenities that make your life easier

Be part of a company that values your input and celebrates wins together

Ready to join a growing business where your work truly makes a difference?
📧 Send your resume and a short cover letter to [email protected]
📞 Have questions? Give us a call at 1300 777 414

We can’t wait to meet someone who brings energy, order, and a bit of personality to our team. If that sounds like you, hit apply!


About NQ Electrical

Mackay, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Business Administration Support Officer

iCare Staffing

Werribee, VIC
A$33.77 p/h
Full-time
On-site

Administration Officer - Commercial Property

selectability

Townsville, QLD
A$33.41-$36.46 p/h
Full-time
On-site

Office Administrator

Enacon Group

Bathurst, NSW
A$35-$40 p/h
Full-time
On-site

Administration Officer

Bolton Clarke

Southport, QLD
A$31.20 p/h
Full-time
On-site

Administration Officer - Home and Community

Bolton Clarke

Rockhampton, QLD
A$27.99 p/h
Full-time
On-site

Administration Officer - Receptions

Mater Group

South Brisbane, QLD
A$31.24-$36.44 p/h
Full-time
On-site