Position Title: Membership & Administration Office

Reporting to: Operations Manager
Employment Type: Permanent Parttime 25hrs a week Mon-Fri

Remuneration: $30/hr plus superannuation
Location: AIB office-Kingston

Role Overview

The Membership & Administration Officer will provide essential administrative assistance to the Operations Manager, focusing on membership processing and general office administration. This role ensures smooth day-to-day operations and contributes to AIB’s efficiency, particularly in membership services and operational priorities.

Key Responsibilities

Membership Administration

Collect and organise membership documents from prospective members.

Process membership applications through relevant AIB chapters.

Schedule and coordinate membership interviews and handle post-interview documentation.

Generate membership invoices and process payments as required.

Create and distribute membership certificates.

Maintain accurate and up-to-date membership records in iMIS and SharePoint.

Respond to membership inquiries via email and phone.

Assist with generating membership reports and support membership growth and retention strategies.

Other membership administration duties as required

General Administration

Manage incoming correspondence and inquiries via phone and email.

Assist with document preparation and record-keeping.

Provide administrative support to the Operations Manager and assist with special projects as required.

Provide support and take on responsibilities during a team member's absence

Skills & Experience

Strong administrative and organisational skills with high attention to detail.

Foster a collaborative team culture.

Experience in membership or office administration (preferred).

Proficiency in Microsoft Office, iMIS (or similar CRM systems), and SharePoint.

Excellent communication skills (both written and verbal).

Ability to manage multiple tasks and deadlines in a fast-paced environment.

This position offers a great opportunity to contribute to the success of AIB while working in a dynamic and supportive team environment.

Applications will be assessed as received, and the closing date is 18 April 2025.