Digital Metro North (DMN) works collaboratively with Metro North Health (MNH) clinical leads and end users to deliver the digital transformation strategy for Metro North Health. It will ultimately create an integrated digital hospital and healthcare environment across Metro North. In meeting this strategy significant capital works are being undertaken over the next five years that includes hospital construction/refurbishment and the implementation of ieMR Advanced solution across Metro North. Delivering this will require a dedicated team, with the capacity to work across initiatives and domains, with the knowledge, determination, skills and experience to deliver.

About the Role

Reporting to the Manager, Technical Applications Management, you will provide customer focused, high level specialist technical expertise in the maintenance and support of clinical systems including clinical imaging systems and the Metro North vendor neutral archiving platform, ensuring that Digital Metro North services meet the needs of Metro North Health (MNH). Additionally, this role receives technical direction from the Principal Technical Advisor, Clinical Systems.

Key knowledge and experience

The ideal applicant will be able to demonstrate the following:

• Demonstrated experience managing system incidents and upgrades efficiently, adhering to ITIL processes for service delivery.
• Proven ability to collaborate with stakeholders, both technical and non-technical, is key to achieving successful outcomes.
• Familiarity with healthcare communication standards (HL7, DICOM, IHE) and experience with (PKI Certificates, Firewalls and Networking Protocols).
• Strong interpersonal skills, including the ability to consult, negotiate, and provide advice on project matters, whilst maintaining effective relationships with senior staff and ensuring clear communication.
• Demonstrated strong attention to detail and timeline management for prioritising project milestones.
• Proven conceptual, analytical and problem-solving skills to respond to clients and a proven ability to work in a team environment developing effective working relationships with team members and stakeholders.

Find out about the role in more detail and how to apply in the attached Role Description and Program Overview.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers