We are currently seeking a Client Services Officer for a reputable and established firm in Melbourne CBD, who offer a fun, but very professional environment, with low staff turnover

The business is focused on providing holistic and strategic advice for a variety of clients, ranging from young wealth accumulators, to retirees and business owners who all need a one-stop-shop for advice.

The main purpose of the role is to provide professional and proactive support to the Financial Advisers to enhance the client relationships and ensure they are well equipped to service their clients as per the practice service standard.

This role is very diverse, some of your key responsibilities will include, but are not limited to:

Preparation of regular Portfolio Valuations for clients – including assets & liabilities schedule, portfolio valuations, performance calculations and asset allocation

Liaise with Fund Managers, Superannuation Providers, Brokers and other third parties to follow up transactions and implementation of advice

Assist advisers with client queries

Assist with contribution calculations

Ensure Xplan is up-to-date and review processes and templates within to ensure they remain relevant

Managing annual reviews and Financial Directions (FDs) / Opt-ins

Assisting in projects for process improvement, technology, and client experience

To be successful in the role, you will need:

Experience in a financial planning business with a record of implementing strategies

Strong client focus

Strong communication skills

Computer proficiency: Xplan experience is a plus

SMSF experience is highly desirable

Organised and proactive work approach

In return, you will receive:

Career progression and skill development, advancing to a Paraplanning role, an Associate role or ever leadership is possible in 2-4 years.

Attractive salary

Good work life balance

Fun and professional team

For more information, please apply or contact:

Kiera Brown

Director, FS Recruitment

[email protected]

0409 598 111