
Senior Manager Operational Model & Performance
St John of God Health Care
Posted 26 days ago
Welcome to St John of God Health Care
St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hospitals and services comprising more than 3,300 hospital beds, including home nursing, disability services and social outreach programs.
As a Catholic, not-for-profit group, we invest all profits to the communities we serve by updating and expanding our facilities and technology; expanding existing services and developing and acquiring new services; and providing Social Outreach services to people experiencing disadvantage to improve health and wellbeing.
Your role at St John of God Health Care
We are seeking a strategic and forward-thinking leader to drive the design and implementation of our enterprise-wide operating model. In this critical role, you will ensure our structures, governance, and performance frameworks align with organisational goals - enhancing efficiency, agility, and workforce capability across the board.
If you are passionate about transforming how organisations operate and thrive, this is your opportunity to make a lasting impact.
The Position
- Develop and implement enterprise-wide operating models that optimise clear accountabilities, governance and execution discipline.
- Define governance frameworks, accountability structures, and performance metrics to drive execution.
- Lead organisational structure redesign, optimising spans of control, decision rights and workforce capability.
- Establish governance frameworks and reporting frameworks to ensure consistency, compliance and operational effectiveness.
- Embed data-driven performance management, leveraging workforce analytics to inform decision-making and transparency.
- Design, maintain, and deliver a Board-to-Ward performance program, ensuring strategic objectives cascade effectively across all levels of the organisation.
- Define and manage enterprise-wide performance metrics, integrating leading and lagging indicators to drive continuous improvement.
- Establish real-time performance reporting and analytics, ensuring leaders have access to actionable insights.
- Drive a culture of accountability and performance excellence, ensuring leaders and teams own and act on performance outcomes.
- Conduct regular performance reviews with executives and business unit leaders to assess progress and recalibrate strategies.
- Lead workforce planning and capability development, ensuring alignment with business needs.
- Develop mechanisms to proactively identify performance gaps, implementing data drive interventions to optimise outcomes.
- Oversee enterprise-wide transformation programs, ensuring effective adoption of new operating models, performance systems, and accountability structures.
- Collaborate with executives, People and Culture, Finance, and Strategy to integrate organisational design and performance objectives with business priorities.
You will hold a Bachelor's or Master's degree in Business, Strategy, Organisational Design, Operations Management, or a related field, providing you with the necessary expertise in driving strategic and operational excellence. You will demonstrate a strong commercial acumen and ability to influence to improve commercial conditions for the organisation
A high level of communication, conflict resolution and negotiation skills with demonstrated ability to influence others in relation to process management, difficult decisions, and to achieve business objectives will be essential to this position.
Ideally, you will have over 5 years of experience in operating model design, business transformation, or organisational performance, particularly within complex environments. Demonstrated experience in governance, workforce planning, and performance measurement frameworks is also desirable.
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.
All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.
We can offer you
- Novated leasing
- work related expenses
- self-education and
- additional superannuation
- Salary: $185,650 to $206,278 per annum, plus 11.5% superannuation
- Permanent full-time opportunity
- Based from our Perth CBD or Melbourne CBD offices.
- Central CBD location, close to bus and train stations
- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Working from home arrangements
- A healthy work-life balance through flexible work options, additional purchased leave, and well-being programs
- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
- Employee support through our dedicated free Employee Assistance Program (EAP)
For enquiries, contact Sarah Asmussen, Chief of Staff, Strategy & Planning, on 0422 644 505.
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
About St John of God Health Care
St John of God Health Care (SJGHC) is a leading health care provider, with private hospitals, home nursing, pathology and social outreach services throughout Australia, New Zealand, and the wider Asia-Pacific region.
As a Catholic not-for-profit group SJGHC return all profits to the communities we serve by updating and expanding our facilities and technology; expanding existing services and developing and acquiring new services; and providing social outreach services to people in need to improve health and wellbeing.
With more than 120 years of experience in health care, we have an excellent reputation for providing quality health services to metropolitan and regional communities.
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