Advisor, Occupational Risk (Organisational Psychology)

Clerk Grade: 7/8 Ongoing and talent pool to be created for further ongoing and temporary roles
Location: 4PSQ Parramatta, Gosford or Sydney Mckell (travel required between these locations)
Salary Range: $106,025 to $117,363 p.a base salary + super
People Services, People & Culture, Department of Customer Service

About the Opportunity:

Due to innovation and growth in the People & Culture Division at the Department of Customer Service, we have an exciting opportunity for a Advisor, Occupational Risk to join our high-performing and progressive Occupational Health & Recovery team.

As a Advisor, Occupational Risk, you will identify, assess and manage workplace factors that can impact on the health and safety of people at work. Brining your passion and knowledge to the table, you will work with a range of experts across our diverse organisation to develop and implement evidence-based programs addressing these workplace factors to reduce both the presence and impact of psychological and physical harm in the workplace.

This is a great opportunity to work collaboratively within a centralised Centre of Expertise function, in which you will conduct a range of activities including:

• Apply psychological principles and behavioural insights to create and implement programs that promote mentally healthy teams within the organisation.
• Advise on the development of policies ensuring compliance with relevant legislation.
• Develop and maintain an evidence-based approach to assess workforce fitness for duty and manage early interventions.
• Provide specialist advice to internal stakeholders on managing occupational health and safety risks.
• Design and deliver education and training programs to prevent and manage psychological health issues.
• Monitor and research practices in mentally healthy workplaces to inform decision-making and identify emerging trends.
• Working collaboratively with your peers you will embed modern and agile ways of working to deliver a world class people and culture function and create great employee experiences.

Your day-to-day:

• Collaborate with teams to design and implement programs that create healthy, engaged and effective teams.
• Develop training materials and deliver workshops for staff and leadership.
• Monitor and evaluate existing health and safety programs for effectiveness.
• Stay updated on national and international practices for creating mentally healthy workplaces.

About You:

To be successful in this role you will possess a great blend of skills, including:

• Relevant tertiary qualifications in Psychology.
• Previous experience in a workplace safety role with an emphasis on psychological injuries and illnesses, ideally within a government or large organisation.
• Demonstrate strong interpersonal skills and the ability to build relationships with diverse stakeholders.
• Thriving in a dynamic environment with the ability to adapt to changing priorities.
• Being passionate about promoting better mental health outcomes in the workplace.
• Experience with continuous improvement activities to delivery business outcomes

We support and promote flexible working options and encourage applicants from diverse backgrounds to apply.

Looking for more information?

Why not reach out to Erica Rubic, Associate Director, Occupational Health and Recovery, via email [email protected] to learn more about this incredible opportunity.

How to apply:

Your application should include:

• a covering letter (maximum two pages) indicating why you are applying for the role, what experience you would bring to this role and your answer to the below target question.
• an up-to-date resume outlining your accomplishments (of no more than five pages)

Targeted Question:

Describe your involvement in a workplace initiative that was aimed at achieving healthy, productive and effective teams. Include what your role in the initiative was and describe the outcomes achieved.

Salary Grade 07/08, with the base salary for this role starting at $110,266 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Rodrigo Sandoval via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, April 28th, 2025 at 10:00 am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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