We are looking for a customer service champion to take on the role of Duty Manager in our venue at Overlander Hotel, located in Mount Isa.

Excellent large regional mining hub, with a busy airport with regular flights to Brisbane and Townsville. Small country city with all the amenities required to live comfortably, and build a new life in a unique place.

Enjoy a great work culture, surrounded by pragmatic, experienced and down to earth people. Future opportunities abound with the Black Rhino Group for those seeking career development as the group continues to grow!

Job Responsibilities

- Provide exceptional service to patrons across bar/bistro & gaming operations

- Be responsible for overseeing general operations of the business in absence of management

- Ability to work well within a team environment

- Ensure venue is a clean, safe and provide a welcoming space for all customers

- Adhere to company policies and government legislation

The successful applicants will have:

A valid RSA, an RP badge preferred or willing to obtain

Basic/Advanced Gaming preferred, or willing to obtain

Previous experience and qualifications will be held in high regard.

A bright, bubbly, yet professional disposition

Outstanding cash handling skills

An ability to connect and communicate effectively with clientele.

Excellent personal presentation standard along with a can do attitude!

Be reliable and trustworthy

This position requires the availability to work a rotating roster of days, nights, and weekends.