Australian industry leader is seeking a facilities helpdesk scheduler to join their team to schedule HVAC

Your new company

A leading Australian owned and operated HVAC and servicing company is immediately seeking a temporary service coordinator in a newly created position that could lead to a permanent role at the end of it. This company prides itself on its excellent customer service and reputation within the industry, and if at the end of the 12-14 weeks you have done a great job, you may be offered opportunities to move into other areas of the business and grow your career.

Your new role

As the Service Coordinator you will be responsible for managing the facilities management helpdesk which involved taking in maintenance requests, scheduling the contractors and technicians for their job's weekly, and daily.

This involves organising preventative maintenance for jobs that have been requested from clients and customers, taking in calls for reactive requests, scheduling and dispatching technicians for maintenance, essential services management, raising job orders, invoicing, data entry, providing exceptional customer service over the phone and email, ensuring maintenance requests have been rectified in sufficient time and keeping clients up to date.

What you'll need to succeed

Prior scheduling or dispatch experience, ideally within trades based business
Excellent organisation and time management

A great attitude and work ethic
Great Stakeholder engagement skills

What you'll get in return

An immediate start and a great day to day working environment
Very real temp to perm opportunity
Parking provided off street
Great supportive team to work with and enjoy your day

What you need to do now

Please contact Jessica Thatcher at Hays on 0386168450 or email applications to [email protected]

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.