About Us:

At Can Speak Canberra Speech Pathology, we provide high-quality speech therapy services to children in a warm, welcoming, and collaborative environment. We are dedicated to supporting the development of children’s speech and language skills while fostering an atmosphere that emphasises care, professionalism, and growth.

Your Role:

As our Office Administrator, you will be the first point of contact for families, patients, and clinicians, playing a crucial role in ensuring the smooth operation of our practice. This is a varied and dynamic position where your organisational skills, attention to detail, and communication abilities will make a direct impact on the lives of the families we serve.

Key Responsibilities:

Greet and assist patients and families in a professional and friendly manner.

Schedule appointments and manage clinicians' calendars.

Answer phone calls and emails, responding to enquiries in a timely manner.

Manage patient intake, including gathering necessary documents and information.

Process billing, payments, and insurance claims.

Maintain and organise patient records in compliance with privacy regulations.

Support clinicians with administrative tasks and assist with therapy session coordination.

Handle general office duties such as filing, ordering supplies, and maintaining office cleanliness.

Skills & Qualifications:

Proven experience in office administration or a similar role, preferably in a healthcare or paediatric setting.

Strong organisational skills and the ability to manage multiple tasks efficiently.

Excellent communication skills, both written and verbal.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).

Familiarity with medical billing and insurance processes (preferred but not required).

Compassionate, patient-focused attitude and an ability to work with children and families.

A team player with a positive, can-do attitude.

Why Join Us?

Be part of a passionate and dedicated team that makes a difference in the lives of children.

Enjoy a supportive and friendly work environment where your contributions are valued.

Flexible hours and competitive compensation.

Ongoing opportunities for professional development and growth.

If you’re ready to take the next step in your career and contribute to a meaningful cause, we’d love to hear from you! Please email [email protected]

Can Speak Canberra Speech Pathology is an equal opportunity employer and welcomes applicants from all backgrounds.