CLIENT

Our client is a leading supplier of value-added, specialty ingredients to the Food Industry across Australia and New Zealand. They are firm believers in providing tailored solutions and building strong, long-term relationships with their customers.

Representing a portfolio of high-quality ingredients in the A&NZ market, the company combines deep technical expertise, a purpose-built laboratory, and small-scale manufacturing capabilities to co-develop solutions with customers and drive innovation.

ROLE

Are you a Food Scientist ready to take your first step into the commercial world?

Do you want to use your technical knowledge to influence product development across the food industry, beyond the lab bench?

If so, this is the opportunity for you!

Due to continued growth, our client is seeking a Junior Account Manager to join their Commercial Team in a permanent, full-time position. Reporting to the Business Development Manager, this hybrid role offers a unique blend of office-based and field-based customer engagement.

You will manage a portfolio of smaller accounts, with the opportunity to grow and expand your portfolio and client base over time. The role is based in an eastern suburb of Melbourne (hybrid: 3 days in the office, 2 from home), with approximately 50% of your time spent working collaboratively with internal teams, and 50% on the road, visiting customers across VIC and NSW.

This is an excellent career development opportunity for someone with a passion for food science, strong interpersonal skills, and a desire to move into a customer-facing role. Full training in products, sales processes, and customer engagement will be provided.

In addition to a competitive base salary, this role offers a car allowance, a fuel card, eTag for work-related travel, and eligibility for an annual bonus.

Some of your duties will include:

Build strong, long-term relationships with your customer portfolio primarily across VIC and NSW

Collaborate with Account Managers, Product Managers, and Laboratory Technicians to provide technical support and guidance to clients

Respond to customer inquiries, provide ingredient recommendations, pricing, and organise samples for product development trials

Liaise with internal teams, including Customer Service, Quality, and Logistics, to ensure customer satisfaction and efficient service delivery

Participate in supplier training to enhance your technical knowledge and keep up to date with new ingredients

Identify opportunities to cross-sell and grow business within your accounts

Maintain CRM records and manage your territory effectively

SELECTION CRITERIA

No previous sales experience is required—this is an ideal entry-level role for someone with food science experience looking to transition into a commercial role.

A tertiary qualification in Food Science or a related field

1–2 years’ experience in a laboratory or technical role within the food industry, ideally with exposure to new product development (NPD)

An understanding of ingredient functionality and food formulations

A competitive spirit, commercial mindset, and sales drive, backed by your technical background in food science

Excellent communication skills—both written and verbal

A proactive and curious mindset, with the ability to work autonomously and as part of a team

Strong organisational skills and proficiency in Microsoft Office (Excel, Word), CRM systems, and ERP platforms

A professional, customer-focused attitude with high attention to detail

Willingness to travel interstate (NSW) regularly and hold a valid Australian driver’s licence

APPLICATIONS

To be considered for this role please apply at your earliest convenience by using the 'Apply' button. Please include your updated resume with a cover letter in Word Format to CS Executive.

For a confidential discussion about this role, please call Billy on 0413 535 511 Jo on 0411 197 171. Alternatively, please email [email protected].

THANK YOU

We would like to thank you for taking the time to apply for this role. Unfortunately, due to the large volume of candidates we receive on a daily basis, we can only contact those with suitable qualifications and experience. Please note, however, you are welcome to call our Recruiters to discuss your application. If unsuccessful, your resume will remain on our database and will be considered for future suitable roles.

To view other available roles, please visit our website www.csexecutivegroup.com