Job Description:

Our client manages over 1,500 property interests worth over $2.7 billion. This includes over 270 property assets, vacant lands (freehold and Crown Land), and almost 400 parks/civic spaces.

The primary purpose of this role is to assist the Property Receivables Manager to manage and optimise systems and processes.

Key Responsibilities:

• Building and maintaining strong stakeholder relationships
• Ensure high satisfaction of both internal and external stakeholders.
• Identify areas for system development and improvements.
• Understanding of contracts.
• Working within the legal debt recovery framework.
• Strong data reconciliation skills
• Strong relationship management
• Ability to resolve issues, monitor and follow-up accounts.
• Identify required system enhancements to support operational needs and maximise system use.
• Manage data to ensure accurate and timely accounting, invoicing and collection of property rents and license fees.
• Issue invoices and adjustments, follow-up overdue accounts, negotiate repayment arrangements and monitor compliance.
• Assist the Property Receivables Manager to analyse and report on the position of debt raised and outstanding to identify trends and issues that require attention so that we are meeting expected revenue collection levels.
• Assist the Property Receivables Manager to educate and train employees across various divisions.

Essential Skills & Experience:

• Recent experience managing debtor portfolios.
• Proven track record of delivering process improvements in credit operations.
• Exceptional relationship-building skills with internal and external stakeholders.
• Confidence in communicating effectively across all levels, both written and verbal skills.
• Experience in accounting and governance with high level technical systems skills.
• Knowledge and demonstrated experience in Australian debt recovery laws and contracts.

Debbie Hewgill
Delivery Consultant

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856