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Service Coordinator / Office Admin

Vitality Recruitment
Brisbane, QLD
A$28-$30 p/h + Super ( 3 - 4 days WFH)
Administration & Office Support → Administrative Assistants
Part-time
Remote

Posted 11 days ago


📍 Location: Remote – Anywhere in South East Queensland
💼 Employment Type: Permanent Part-Time

Join a Growing, Supportive Team

Are you a highly organised and proactive professional with a talent for administration and scheduling? We’re looking for a detail-oriented Office Admin & Scheduling Assistant to support our expanding operations. In this role, you’ll play a vital part in ensuring smooth day-to-day workflows, managing technician scheduling, and handling key administrative tasks.

This is a work-from-home role, open to candidates anywhere in South East Queensland.

What We Offer

Up to $28- $30 per hour + Super depending on experience

Flexible Work Arrangement: Week 1: Mon, Thu, Fri (9:00-17:30) / Week 2: Mon (9-5:30), Fri (9-5:30), Sat (8-4), Sun (8-4). Rotating roster.

Comprehensive Training – In-person onboarding to set you up for success

Ongoing Support – Remote assistance via phone and Microsoft Teams

Company-Provided Equipment – Laptop and phone supplied

Career Growth Opportunities – Join a fast-paced, collaborative team

Key Responsibilities

Scheduling & Coordination – Book and manage service jobs for multiple technicians

Customer Communication – Answer calls and respond to emails professionally

Invoicing & Quotes – Process invoices and prepare quotes

Inventory & Ordering – Schedule spare parts and organise pick-ups

Workflow Management – Track job progress and ensure smooth operations

Emergency Coordination – Arrange after-hours/weekend technicians when required

What We’re Looking For

Proven experience in a fast-paced, high-pressure environment

Strong customer service, scheduling, and problem-solving skills

Excellent time management and multitasking abilities

Confident communicator who can liaise with clients, staff, and management

High attention to detail with a strong level of accuracy

Ability to work independently and collaboratively

Experience with Microsoft Outlook, Xero, and Tradify (preferred but not essential – training provided)

Requirements

ABN (Australian Business Number)

Reliable Internet Connection

Dedicated Home Office or Workspace

Our Culture

We value trust, autonomy, and teamwork. You’ll enjoy a no-micromanagement environment where your contributions are appreciated, and your success is supported. Our team is highly respected for its expertise and outstanding customer service, and we’re excited to welcome the right person on board.

How to Apply

If you're looking for a long-term career with strong financial rewards, work-life balance, and a supportive team environment, we’d love to hear from you.

Apply today!

Need more information? Request a call by emailing [email protected] with:

Your name

Your phone number

Your resume (if available)

All applications remain confidential.


About Vitality Recruitment

Gold Coast, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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