About the role

KGTS Investments (WA) Pty Ltd, trading as Hoist Right, is seeking an experienced Service Administration and Office Support professional to join our growing team in Bunbury, WA. In this part-time role, you will be responsible for providing comprehensive administrative and office support to ensure the smooth operation of our service-focused business.

What you'll be doing

• Handling a variety of administrative tasks including data entry, filing, and document management
• Providing exceptional customer service to customers and stakeholders via phone, email, and in-person interactions
• Ordering and maintaining uniform and general office equipment registers
• Organising and coordinating schedules, meetings, and travel arrangements
• Scheduling planned servicing with customers
• Supporting the implementation of office procedures and systems to enhance efficiency
• Providing administrative support to the Service Manager and Office Manager
• Work hours - Tuesday to Friday 9am - 2.30pm
• Annual Leave for 2 weeks over the Christmas period

What we're looking for

• Minimum 2 years' experience in an administrative or office support role, preferably within a service-based organisation
• Experience in job management software (ie. Tradify), Xero or any other relevant software
• Strong communication and interpersonal skills with the ability to liaise effectively with customers and colleagues
• Excellent organisational and time management abilities, with a keen eye for detail
• Proficient in using Microsoft Office suite and other office software
• A proactive and collaborative approach to problem-solving and task completion
• A commitment to providing exceptional customer service

What we offer

At Hoist Right, we are dedicated to creating a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for professional development
• Flexible work arrangements to support work-life balance
• A collaborative and inclusive company culture

About us

Hoist Right is a leading provider for overhead crane and vehicle hoist installation, service and maintenance in the South West. Established in 2022, we have a strong reputation for delivering exceptional service and generating positive outcomes for our customers. Our team of dedicated professionals is committed to driving innovation and creating value for our stakeholders.

If you are passionate about providing exceptional administrative and office support, we encourage you to apply now for this exciting opportunity.