About Resolute Care Group

Resolute Care Group is a values-driven NDIS provider dedicated to enhancing the lives of individuals with disability through high-quality, person-centred support. We believe in empowering our staff, investing in development, and creating a workplace culture that is inclusive, collaborative, and committed to continuous improvement.

We’re currently seeking a Rostering and Admin Officer who is highly organised, people-focused, and ready to take on a pivotal role supporting both our frontline teams and participants.

Why Join Us?

A supportive and inclusive team culture

Opportunities for growth and development

The chance to truly make a difference in people’s lives

Salary reflective of your experience and skills

A stable, full-time permanent role with purpose

About the Role

As the Rostering and Admin Officer, you will be at the heart of our service delivery operations. You will coordinate staff rosters across multiple sites, ensuring appropriate coverage to meet client needs, while also supporting HR administration tasks such as onboarding, compliance tracking, and general office coordination.

Key Responsibilities

Create and manage staff rosters to ensure coverage for all shifts

Liaise with Service Coordinators and Support Workers to manage roster changes, shift coverage, and urgent replacements

Assist with recruitment administration including onboarding, compliance document collection, and induction scheduling

Maintain up-to-date staff records

Provide administrative support across HR and service delivery teams

Contribute to a positive workplace culture through clear communication and problem-solving

About You

Previous experience in rostering, scheduling, or workforce coordination (disability sector highly regarded)

Strong administrative and organisational skills

Excellent communication and interpersonal skills

Ability to multitask and work in a fast-paced environment

High level of attention to detail and commitment to accuracy

Proficient with scheduling systems, Microsoft Office, and digital tools

A commitment to values-driven service delivery and person-centred care