Case Worker

Mission Australia
Orange, NSW
A$60,436-$64,808 p/a + Super + NFP Salary Packagin
Community Services & Development → Other
Part-time
On-site

Posted 12 days ago


  • Permanent Part Time | Four days per week | 30.4 hours per week
  • $60436 to $64808 + Super + Not for Profit Salary Packaging
  • Salary dependent on qualifications and experience
  • Location: Orange NSW 2800
  • Make a meaningful difference to the lives of Australians in need!

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Are you ready to make a real difference in the lives of individuals facing severe and recurring mental illness? We have an incredible opportunity for you to join our passionate team on the Enhanced Adult Community Living Supports (CLS) Program.

The Enhanced Adult Community Living Supports (CLS) Program supports people with severe mental illness to live in the community. Clinical care and psychosocial supports are provided in partnership with the Local Health District mental health teams.

In this role you will provide ongoing case management and practical supports with clients to improve mental health outcomes. The team provides individualised support to move away from hospitalisation and towards recovery, community involvement, training, employment, and permanent housing options.

This is an on-site position ​but due to the geographical area the program covers, outreach work is an essential part of the role, a pool car will be provided for outreach work and travel will be during work time.

Your key responsibilities will be to:

  • Respond to referrals of clients to the service from internal and external support services.
  • Provide outreach services to clients - successfully inducting them into the program and creating individualised support plans.
  • Develop and maintain relationships with internal and external stakeholders including service partners and government agencies.
  • Administration - Complete a range of internal and external reports relating to clients and the program including risk assessments, individualised support plans and program promotion.

Requirements for Success:

  • Relevant experience or qualifications in community services
  • Demonstrated experience of case management working with people with complex mental health issues.
  • Skills in building rapport with clients while also liaising, negotiating and advocating for consumers with a wide variety of stakeholders.
  • First Aid certificate and Driver License
  • Willingness to undertake any relevant training opportunities for professional development relevant to role.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

Your Benefits

  • Rewarding work - every day you know you're making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities
  • Opportunity to purchase additional annual leave
  • Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

How to Apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you


About Mission Australia

Hornsby, NSW, Australia
Community Services & Development
1001-5000 employees

Mission Australia is a national Christian charity that has been standing alongside Australians in need since 1859. Our vision is for an Australia where all of us have a safe home and can thrive. Backed by our supporters, churches, funders and partners, we combat homelessness, provide housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Given the right support, we believe everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves.

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