Administration Assistant – Full-Time | Work From Home (Brisbane Based)

📍 Remote Admin Role | Brisbane QLD
💼 $60,000–$70,000 + Super | Full-Time Employment
🖥️ All Equipment Provided | Admin & Customer Support Position

Are you an experienced Administration Assistant looking for a work-from-home admin job with stability, flexibility, and a great team? Aquatech Grouting is a growing, family-run business delivering professional grouting, waterproofing, and tiling solutions across South East Queensland. We're seeking a skilled Admin Assistant to join our team and help manage daily operations — all from the comfort of your own home.

This full-time position is open to Brisbane-based candidates only, as you’ll be supporting our local field technicians and clients.

Key Responsibilities

In this remote administration role, you’ll assist with day-to-day business operations and customer support:

Phone & Email Communication:
Professionally handle calls and emails from clients, real estate agents, tenants, and suppliers.

Quote Coordination:
Schedule site visits for consultants, liaise with multiple stakeholders, enter quote details, and send to clients (COD and account clients).

Job Scheduling:
Book and manage jobs for technicians using SimPRO, adjusting schedules when needed.

CRM & Data Management:
Maintain accurate client, quote, and job records in our CRM system (SimPRO). Support general admin functions as required.

Invoicing & Accounts:
Generate invoices, process payments, and assist with accounts payable and receivable tasks.

Customer Support:
Provide outstanding service to customers via phone and email, resolving enquiries quickly and efficiently.

About You

To succeed in this position, you’ll be highly organised, tech-savvy, and confident handling a range of admin duties in a fast-paced environment.

✅ You’re based in Brisbane and available to work full-time from home
✅ You have prior experience in administration, scheduling, or customer service
✅ You're comfortable using CRM systems – SimPRO experience is a bonus
✅ You're confident handling multiple tasks and changing priorities
✅ You’re self-motivated, reliable, and take initiative
✅ You have excellent communication, time management, and attention to detail
✅ You have a dedicated home office space with internet access (we’ll provide the rest)

What We Offer

$60,000–$70,000 + Super, based on experience

Work-from-home full-time admin position

All equipment provided – laptop, phone, and required software

Flexible hours to suit your lifestyle

Friendly, family-run team with supportive management

Long-term job security and opportunity to grow within the company

Be part of a growing trades and construction services company in QLD

Why Join Aquatech Grouting?

We’re not your average trade business. We focus on professionalism, communication, and quality service – and that starts behind the scenes with our admin team. You’ll play a key role in helping us deliver an outstanding customer experience while enjoying the benefits of a remote, full-time role.

How to Apply

Ready to take the next step in your admin career?

Click Apply Now and upload your resume and a short cover letter outlining your experience and why you’re the perfect fit for this Brisbane-based admin assistant role.