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Team Leader - Claims

SMAART Recruitment
Brisbane, QLD
A$115,000-$125,000 p/a
Call Centre & Customer Service → Supervisors/Team Leaders
Full-time
On-site

Posted 16 days ago


About the role:
Our client is a purpose-driven organisation that genuinely cares about making a difference. With people at the heart of what they do, they’re focused on supporting individuals through life’s tougher moments — creating a workplace that’s inclusive, collaborative and built on trust. Flexibility and growth aren’t just perks here — they’re part of the everyday.

They’re on the lookout for a Team Leader to champion a high-performing claims team. If you’re an experienced leader who leads with empathy, thrives in a dynamic environment, and brings clarity and calm when it’s needed most - this could be the perfect next step in your career.

  • Inspire and lead your team to deliver meaningful, people-focused outcomes
  • Guide the team through change with confidence and care
  • Champion continuous improvement through collaboration and coaching
  • Navigate escalations with empathy, turning challenges into opportunities
  • Be a voice at the table — sharing knowledge and ideas across the wider leadership team

About you:

  • A confident and compassionate leader who creates space for others to shine
  • Experienced in managing team performance and leading through change
  • A strong communicator who knows how to connect, not just direct
  • Organised, proactive and solutions-focused with a passion for great outcomes

What’s on offer

  • 50/50 Hybrid Working Arrangement!
  • Brisbane CBD Office Location
  • Professional development to help you grow your career
  • A warm, supportive culture that values your wellbeing
  • A competitive salary of $115K–$125K + benefits

This is more than a job — it’s a chance to lead with heart and help create better outcomes every day. If this sounds like you, please do not delay and APPLY NOW. For any specific questions, please contact Bailey on [email protected]


About SMAART Recruitment

Brisbane, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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