Are you after a higher level customer-focused role? A leadership opportunity has arisen for a front desk coordinator to join our team at Sydney Road Dental Care in beautiful Manly, Northern Beaches.

We are a proud family owned practice that is renowned for providing a quality of dental care that brings positive change in how our patients view going to the dentist!

We are modern and we are busy. With all the technological advancements to enhance our patient's experience, our patients see us as part of their community. We provide not only general dental services but treatments that can change our patient's confidence and quality of life.

As a team we love collaborating and working together to achieve shared goals. We are part of an external coaching program that allows us to grow together to improve patient outcomes.

Our Front Desk Coordinator Role

We are looking for a full time front desk leader to work a rotating four day week roster with no weekend work. Our business hours are Monday to Friday 8-6pm. This person will,

Thrive on delivering a genuine customer-centred experience in a fast-paced environment

Work alongside our practice manager to deliver business outcomes and manage a small team of front desk receptionists

Effectively manage the appointment book to meet business goals

Assist in reporting on key performance indicators

Work with our clinical team for best patient experiences

Communicate clearly and professionally whilst upholding our practice core values of kindness, respect and growth

Contribute to the growth of the practice through patient-focused sales and helping patients access needed treatment

Requirements

Previous reception and customer service experience in a face to face role is essential

Be a people-person with outstanding communication and interpersonal skills

Previous sales experience is desirable

An efficient problem solver within a team environment

Excellent organisational and time management skills

Show a high attention to detail

We will offer you

Full training in a friendly and supportive environment

Ongoing training within the role that ensures your own growth

Team get togethers and celebrations

Staff treatment benefits to help maintain your own dental health.

Apply Now

If you are looking to be part of a growing privately owned business we look forward to hearing from you! Please attach a recent resume and cover letter outlining more about you and what you are looking for.

For more information on the practice, please visit http://www.sydneyroaddentalcare.com.au.