Wickham Terrace Dental is looking for a dedicated, reliable, and enthusiastic Front Office Coordinator to join our vibrant team for an immediate start. This is a part-time role with flexible hours, predominantly based in our city practice, with occasional work at our Carseldine practice on Brisbane’s Northside. You’ll need to have flexibility to work across both locations as required.

Wickham Terrace Dental is a busy, well-established, and flourishing 5-chair dental practice in the CBD. Thanks to our commitment to professional development, our dentists are skilled in a broad range of specialist areas, including dental implants, Invisalign, porcelain veneers, crowns and bridges, endodontic therapy, CEREC, and more. The successful candidate will bring their experience in all these areas to our practice. Immediate start is required for training to get you up to speed, so we’re looking for someone who can begin as soon as possible.

About the role:

Meet and greet patients

Manage incoming phone calls to the practice

Schedule patient appointments and organize the appointment book for 5 clinicians

Communicate bookings and patient needs with clinicians as needed

Coordinate dental treatments for patients

Process payments, health insurance claims, and Medicare claims

Follow up with patients after treatment

Communicate via email

Exhibit a strong work ethic with a positive attitude

Demonstrate excellent time management skills

Be dynamic, motivated, and passionate about the dental industry

Have an eye for detail and problem-solving abilities

Work well within a team as well as independently

Maintain a positive can-do attitude

Assist chairside as required

Our Ideal person will:

Have a long-term commitment to Wickham Terrace Dental

Possess great organizational skills and the ability to multi-task

Demonstrate well-rounded interpersonal skills

Be a self-motivated individual with initiative and a keen eye for detail

Have immaculate presentation and etiquette

Be eager to learn and willing to undertake training and education

Have a bubbly and engaging personality

Praktika knowledge is an advantage

Dental or medical reception experience is an advantage

Why Join Us?

Work within a supportive front office team at a busy, well-established 5-chair dental practice in the Brisbane CBD

Flexible part-time hours, with no weekend work required

Remuneration based on experience

If this sounds like you, please send your resume and cover letter to Practice Manager Bernadette Vincent at [email protected].