Company Description

We’re looking for a highly skilled and detail-oriented Business Process Analyst with expertise in process mapping to join our CSO team at MACSEYE. Reporting directly to the General Manager of Strategy and Performance, this role is pivotal in streamlining, optimising, and documenting internal business processes across the organisation. Your work will play a key role in driving operational excellence and supporting strategic decision-making across our services.

Why MACSEYE?

🌟 Make a Real Impact: you’ll play a pivotal role in shaping the lives of children, supporting their development in a lively and supportive atmosphere

🤝 Supportive Team Environment: you will collaborate with a passionate and friendly team dedicated to excellence in early childhood education

🚀 Growth and Development: you have the opportunity to advance your career with ongoing professional development opportunities in a thriving field

Job Description

Process mapping & documentation: Identify, map, and document business processes, creating SOPs and process flow diagrams

Process analysis & improvement: Analyse workflows, identify inefficiencies, and recommend solutions for optimisation

Stakeholder collaboration & communication: Engage with teams and leadership to align process improvements with strategic goals

Change management & implementation support: Assist in implementing new processes, providing training and guidance

Performance monitoring & compliance: Track improvements, report progress, and ensure adherence to regulations and best practices

Qualifications

Education & certifications: Bachelor's degree in Business, IT, or related field; CBAP, BPMN, or Lean Six Sigma certification is a plus

Experience: 3-5 years as a Business Analyst with expertise in process mapping; experience in education or childcare services is advantageous

Technical skills: Proficiency in process mapping tools, data analysis, and process improvement methodologies

Communication & collaboration: Strong written/verbal skills, stakeholder engagement, and ability to simplify complex ideas

Work style: Highly organised, proactive, adaptable, and able to manage multiple projects in a dynamic environment

Additional Information

What’s in it for you?

💰 Competitive salary & benefits – Enjoy a generous salary and a developing benefits package

📚 Ongoing training – Access continuous professional development and training opportunities

🌍 Inclusive environment – Thrive in a welcoming and supportive workplace

📈 Career advancement – Explore opportunities for growth and progression within our organisation

About MACSEYE

MACSEYE is a pioneering organisation dedicated to developing a network of early childhood and school-aged care programs across Melbourne Archdiocese. Our mission is to support children in reaching their full potential through holistic development, identity, health, and well-being.

Guided by principles of child-centered care, collaboration, lifelong learning, and evidence-based decision-making, we partner with schools, parishes, and communities to foster a connected and supportive environment for children and their families.

As a child-safe organisation, MACSEYE prioritises the safety, wellbeing, and protection of children in our care. Applicants will be required to undergo relevant child safety screening prior to appointment and adhere to our child-safe practices.

We welcome applications from people of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, and people with disabilities.

Join us at MACSEYE, where every day is an opportunity to make a difference!

As a child safe organisation, MACSEYE prioritises the safety, wellbeing and protection of children in our care. We require applicants to undergo relevant child safety screening prior to appointment and for all employees to adhere with our child safe practices.

We welcome applications from people from all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, and people with disabilities.