• Ability to work shift, covering operational requirements across 7 days a week

• Be the difference. Enjoy great rewards and benefits
• Permanent Full Time position - 76 hours a fortnight
• Excellent city-fringe location with onsite parking
• Salary Packaging benefits up to $15,900 annually to maximise your take home pay

About the role

The Rostering Coordinator - Site Support ensures the efficient and effective short term staff roster allocation and coordination to Residential sites, enabling the reliable provision of quality, person-centred care to residents:

• Perform rostering activities including short-term planning and day of operation
  preparation for our 24-hour rosters across multiple sites, ensuring our residents'
  service requirements are met
• Ensure all changes to planned rosters provide the optimum utilisation of resources
  to achieve operational, financial and client outcomes
• Ensure day of operation plans are aligned with workload planner, budgets and
  financial KPIs
• Ensure any variations to the rostered shifts are within agreed processes, published
  and distributed within award stipulated time frames
• Provide excellent customer service to employees and all stakeholders

About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following experience and skills:

• Experience in a similar rostering or workforce scheduling role, preferably in Aged Care sector supporting multiple remotely located sites
• Proven ability to perform in-depth data analysis and present insights
• Experience using spreadsheets and other workforce planning tools
• Experience working in a fast paced customer service environment
• Ability to develop effective working relationships with a variety of colleagues and to work collaboratively across teams to achieve objectives
• Exceptional customer service skills across all channels – written, phone and face to face
• Ability to work autonomously with minimal supervision
• Demonstrated ability to prioritise a demanding workload

About us

Southern Cross Care is one of Australia’s leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your well-being and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

Enquiries: [email protected]

Applications close: 01 May 2025 at 4pm