Hey you! This is your dream role!

Full-Time Medical Receptionist

Only applicants who submit a cover letter will be considered.

Do you have a love of organisation and interacting with people? Do you have a desire to continuously learn and improve? A curious mind and fun-loving nature? Nepean Speech and Occupational Therapy (NSPOT) would love to embrace and support you to becoming our next Client Care Team member extraordinaire!

NSPOT is an established clinic that offers Speech Therapy and Occupational Therapy services to children in the greater Penrith area.

Our Client Care Team are an integral part of our business and we have an opening for a Receptionist. You will support our other Client Care Team members in all tasks involved in running the front desk of our clinic. You will help us achieve our collective vision in creating memorable client experiences. We want to help you become the best version of yourself in a fun and supportive environment.

A snapshot of your role:

Greeting clients, welcoming, and directing them appropriately.

Organising therapists' schedules

Answer, manage and redirect incoming telephone calls

Address and/or distribute incoming and outgoing mail

Banking, scanning, filing, stationery orders

Utilise medical practice software

Other ad hoc administrative tasks as required

Playing with and colouring in with clients

What you will bring to us:

Excellent time management and organisational skills·

Strong verbal and written communication skills

A flare for creativity

Courteous, effective and efficient customer service skills

Proficiency with Canva, MS Office – Word, Excel, Powerpoint

Working knowledge of Google docs

Excellent attention to detail

A proactive and curious mind

Evidence of COVID vaccination

What you will get from us:

Full training and continuous support

A vibrant team, with excellent workplace culture, and a love of having fun.

Full time, 38 hrs. (We know you want to start the weekend, so let’s have an early mark on Fridays.)

Amazing team bonding activities

Cake and flowers on your birthday.

Requirements:

Previous experience in a customer service role preferred

Strong organisational and time management skills, with the ability to handle multiple tasks simultaneously.

Excellent communication and interpersonal skills, with a friendly and professional demeanor.

This role sounds perfect, what do I do?

Send a cover letter and resume to our Office Manager Taylah Scott. Don’t forget to put in the subject line, “I’m your next Client Care Team Extraordinaire”.

Contact Taylah Scott

Office Manager