About Us

RTS Imaging Pty Ltd is a trusted supplier of printing consumables, offering high-quality products and excellent customer service to businesses across Australia. We are looking for a proactive and customer-focused Sales & Customer Support Executive to join our team and help drive sales, strengthen client relationships, and support daily operations.

Key Responsibilities

Build and maintain strong relationships with existing and new customers, ensuring high levels of satisfaction and repeat business.

Process sales orders efficiently, prepare quotes, and handle customer inquiries via phone and email.

Coordinate with purchasing, logistics, and warehouse teams to ensure timely order fulfillment.

Conduct outbound calls to existing customers for repeat orders and introduce new products to potential clients.

Assist in marketing efforts, including email campaigns, social media updates, and promotions.

Manage daily administrative tasks such as responding to emails, updating records, and scheduling orders.

Support the sales team in achieving revenue targets and contribute to business growth initiatives.

What We’re Looking For

Customer-focused: Strong communication and interpersonal skills with a passion for delivering excellent service.

Sales-driven: Prior experience in sales, customer support, or administration is preferred, but enthusiasm and a willingness to learn are essential.

Organized & detail-oriented: Ability to manage multiple tasks efficiently and ensure accuracy in order processing.

Tech-savvy: Proficient in Microsoft Office, online software tools, and social media platforms for marketing and business operations.

Proactive & self-motivated: A results-driven individual who can take initiative and meet sales goals.

Team player: Ability to work collaboratively across different departments for seamless operations.

Why Join Us?

Competitive salary with performance-based incentives.

Opportunities for career growth in a dynamic and fast-growing company.

Supportive and friendly work environment.

Ongoing training and professional development.