Acknowledgement of Country

Vacenti acknowledges the Traditional Owners of the land, waters, and sea of the area that we live and work on across Australia. We acknowledge the continuing connection to their culture and pay our respects to their Elders past and present.

The opportunity

Vacenti is seeking a Full-time Administration Manager to join our Team at Sorrento, Cleveland, QLD. Reporting to, and working closely with, the Facility Manager to align quality, inventory and workforce strategies with operational needs and regulatory requirements while maintaining a high level of operational efficiency.

The Administration Manager is responsible for overseeing the effective management of the Facility’s workforce scheduling, quality assurance processes, and inventory management within the facility. This position will play a key role in ensuring smooth operational performance by coordinating staffing, feedback and ensuring the availability of necessary supplies and equipment.

Your main responsibilities will include but not limited to:

Provide guidance to the Roster Officer for the development, management and optimization of staff rosters to ensure the facility is always appropriately staffed while staying within the budget.

Monitor attendance, shift changes, leave requests, roster cost and trends, and ensure the staffing needs of each department are met efficiently.

Actively engage with direct report while providing leadership, coaching and mentoring, and ensuring the completing of appraisals and feedback for continuous improvement.

Distribute and follow up ionMy audits, summarise and present key areas to Facility Manager.

Maintain PCI and Self-Assessment with Facility Manager.

Maintain feedback, hazards, and staff incident registers.

Monitor all rostering practices and ensure that they are compliant with relevant industrial instruments or legislation, including staff qualifications, workplace health and safety and aged care standards.

Conduct regular audits on workforce, quality, and inventory, and present key findings to the Facility Manager.

Oversee all stock audits and manage inventory levels to prevent overstocking or understocking of various materials or equipment.

Oversee the management of facility assets and ensure proper maintenance and timely repairs or replacements.

Manage and promote workforce collaboration and cross departmental training at the facility.

Identify and implement cost-saving strategies in staffing, inventory management, and quality processes without compromising service delivery.

Proactively identify opportunities for improving workforce efficiency, quality assurance, and inventory management processes.

Foster a culture of continuous improvement, encouraging staff feedback and actively pursuing innovative solutions to challenges.

Organize training and professional development opportunities for staff to enhance workforce competencies in areas related to quality and inventory management.

To be considered, you will need:

Minimum certificate IV in Business Administration or similar qualification.

A current National Police Certificate.

Good knowledge of industrial instruments and how they are applied.

Good knowledge of inventory management processes.

Current Drivers Licence, and a willingness to travel between locations.

Proven work experience as an Office Manager, Office supervisor, Administration Manager or similar

High level of competency with office management systems and MS office applications, and others as applicable.

Highly developed communication skills (written and verbal) and effective interpersonal skills in a busy environment.

Sound research and analytical skills.

Excellent customer service and social skills, able to operate with diplomacy, tact and empathy.

A high degree of personal organisation and self-management.

Comfortable working to tight deadlines, and ability to turn work around within a short time span.

Ability to think proactively and laterally to maximise opportunities to promote the work of the Home.

Experience exercising discretion and confidentiality with sensitive company information.

A personal philosophy and practical approach that is compatible with the Vacenti values which ensure respect for the dignity, privacy and individuality of residents and staff.

Equity, Diversity, and Inclusion

At Vacenti, we firmly believe in fostering an environment that embraces equity, diversity, and inclusion in all aspects of our operations. We recognise that the collective power of diverse perspectives, experiences, and backgrounds enriches Vacenti as an organisation, enhances our innovation, and promotes a culture of respect and understanding.

About Vacenti

Vacenti Aged Care has been proudly serving the elderly community since 1973, making us a trusted and experienced provider of aged care services. For nearly five decades, we have been dedicated to enhancing the lives of residents, offering a wide range of specialised care options, including residential and home care services. Our team of skilled and compassionate professionals are committed to ensuring that each resident receives personalised care, maintaining their dignity and independence throughout their journey with us.

At Vacenti Aged Care, we believe in making a positive impact in the community we serve. We take pride in fostering strong connections with the local community, creating an environment of belonging and support for all. Our corporate social responsibility initiatives focus on promoting equal opportunity for both residents and staff. We actively engage with disability services to ensure that our staff members with disabilities receive the necessary support by fostering an inclusive and empowering workplace. By valuing diversity and embracing inclusivity, we strive to create a compassionate and supportive society, making a positive difference in the lives of those we serve and the broader community we are part of.

What do we offer?

Attractive salary package.

Financial Wellbeing Programmes

Access to career progression and professional development through our internal programs and external strategic alliances.

Work-life balance.

Our exclusive staff breakfast bar.

A Robust EVP: Novated Lease (Salary Packaging on specific items), corporate health insurance, travel discounts, gym membership discounts, wide range of retail discounts and more.

Awards and Recognition.

Fun dynamic team environment.

Employee wellness programme.

Diverse workforce.

Flexible working hours.

A friendly, community-like culture of working for a family owned and operated business.

How to Apply

If you have been thinking about a new challenge or a career in the aged care sector, this is your opportunity to join our family.

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

All applications must be lodged online. Applications made by recruitment agencies will not be considered.