Function Sales & Administration Manager

Graze and Goblet Caterers
Full Time | Geelong, VIC | Attractive Package

Graze and Goblet Caterers is seeking an experienced, enthusiastic, and hands-on Function Sales & Administration Manager to join our dynamic team. This is an exciting opportunity to be part of a growing catering company known for delivering premium catering services across Geelong and beyond.

Key Responsibilities

✨ Function Sales & Customer Relations

Manage and respond to all customer inquiries across all platforms (phone, email, in-person).

Prepare and present proposals, quotes, and contracts to clients.

Build and maintain strong and ongoing client relationships.

Manage end-to-end client bookings, confirmations, and follow-ups.

Attend client meetings and tastings when required.

✨ Administration & Coordination

Manage all day-to-day administrative tasks related to function bookings.

Coordinate with the production and kitchen teams to ensure smooth execution of events and deliveries.

Manage all company software related to sales, CRM, accounting, rostering, delivery scheduling, and inventory management.

Create and manage function sheets, delivery schedules, and logistics planning.

Maintain accurate records of all functions, communications, and reports.

✨ Logistics & Operations

Manage logistics and transport for all deliveries and pickups.

Hands-on involvement in deliveries and function setups when required.

Manage and supervise front-of-house staff during functions and events.

Create, publish, and manage staff rosters for all catering functions.

Ensure proper storage, sorting, and upkeep of equipment, crockery, and supplies before and after events.

Maintain and update stock inventory and equipment logs.

✨ Marketing & social media

Design and create marketing and advertising materials for catering and events.

Manage and regularly update social media platforms with relevant content.

Promote seasonal offers, packages, and special events.

✨ Other Industry Responsibilities

Assist with menu planning and costing in collaboration with the culinary team.

Prepare post-event reports and client feedback evaluations.

Manage compliance and safety documentation.

Handle petty cash, supplier accounts, and related financial records.

Participate in recruitment, training, and onboarding of new front-of-house staff.

Attend and support off-site functions when required.

Ensure high standards of presentation, quality, and service at all times.

Contribute to the continuous improvement of the business.

About You

Previous experience in catering, event management, or hospitality (essential).

Strong organizational and multitasking skills.

Required to have RSA Certification

Must have Food Handler’s Certificate

Confident in customer service and client relationship management.

Proficient in MS Office and event management software.

Excellent communication and leadership skills.

A hands-on and flexible attitude.

Valid driver’s license (essential).

Ability to work flexible hours, including weekends and evenings when required.

Why Join Graze and Goblet Caterers?

Work with a passionate and professional team.

Opportunity to grow with a rapidly expanding business.

Varied role with exposure to all aspects of catering and event management.

Inclusive and supportive workplace culture.

📩 Apply now with your resume and cover letter to join a leading catering team where no two days are the same!