The Team:

As part of an acute care multidisciplinary team delivering person centred, recovery orientated and trauma informed care to all consumers across the lifespan, in accordance with the National Standards for Mental Health Services, Agency policy, legal requirements and relevant professional competencies. All our services work closely together to focus on delivering excellence in healthcare to achieve improved outcomes for our consumers, our workforce, and the Tasmanian community.

The Role:

• Operating as the initial point of contact for the Triage related functions of a designated Acute Care Team.
• Providing day to day administrative support to Triage Officers and other clinicians undertaking a triage role with the State-wide Mental Health Services Acute Care Stream – Acute Care Team.
• Provide efficient administrative services to Adult Mental Health, utilising a range of software packages and office equipment, in accordance with established Agency policy, guidelines and procedures.

You will need:

1. Ability to work genuinely and collaboratively with people with lived experience and their families and friends, including working confidently and effectively both individually and as a member of a multi-disciplinary team within an environment subject to high work pressures and change.
2. Highly developed interpersonal, communication and organisational skills, including a proven ability to undertake duties in a professional manner and with a high level of discretion, together with the ability to effectively liaise with internal and external stakeholders, while maintaining a high level of stakeholder satisfaction in often complex situations.
3. Knowledge and experience of office administration practices including competent keyboard skills and the ability to undertake administrative duties using office automation systems within a Microsoft Office environment and general knowledge of financial administration processes within the public sector.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Permanent part time, day worker position, working 30.4 hours per fortnight, commencing as soon as possible.

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $73,811 to $79,779 per annum (Pro rata). Our Employer 11.5% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Administration Officer-Acute Care Team (Triage) Band 3.docx

Application Guide:

• Department of Health - Applicant Guide Sep 2024.docx

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from agencies will not be accepted for this role

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Jacqueline Brown
Team Leader - Adult and Older Persons Community Mental Health Se
(03) 6777 4985
[email protected]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

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Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.