About Us

Are you ready to launch a career in IT, switch paths, or break free from routine office admin work? If so, this could be the perfect opportunity for you! NQIT is a long term established, premier provider of IT Managed Services and Telecommunications, delivering boutique-style solutions and support to a select group of clients. We pride ourselves on fostering lasting, meaningful relationships with both our team and our customers.

Qualifications & Requirements

• A passion for learning IT and a quick-learning mindset
• Basic familiarity with computer systems, mobile devices, and tech products
• Strong English proficiency and excellent verbal communication skills
• Customer-focused with a calm, cool-headed demeanour
• Ability to juggle multiple tasks efficiently

Tasks & Responsibilities

• Act as the first point of contact for customers via phone, chat, or email
• Provide 1st-level Helpdesk support and triage incoming tickets
• Follow up with customers, updating their status and information
• Assist with light office housekeeping duties

Benefits

• Hands-on IT training with opportunities to earn certifications
• Clear path to advance into higher roles with competitive pay
• Join a dynamic, fast-growing team