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Level 2 Helpdesk Support

P&C Partners Pty Ltd
Calamvale, QLD
A$65,000-$75,000 p/a
Information & Communication Technology → Help Desk & IT Support
Full-time
On-site

Posted 16 days ago


The Company

This well-regarded educational institution in Brisbane’s south has a long-standing reputation for academic excellence and strong community values. Operating within a faith-based framework, the organisation integrates technology to support learning across all year levels. With a strong culture of service, collaboration, and care, they offer a welcoming and purpose-driven environment for staff and students alike.

The Role

This is a hands-on Level 1–2 hybrid IT support position working on-site at a school campus. You will be the first line of support for staff and students, ensuring the smooth operation of a diverse IT environment that includes Apple and Windows devices, AV systems, and classroom technologies. From imaging PC fleets to resolving walk-up queries and maintaining AV equipment, you’ll play a key role in enabling seamless digital learning experiences.
Your responsibilities will include:

  • Troubleshooting and supporting staff and student devices (iPads, Apple TVs, Windows PCs)
  • Imaging and deploying classroom PCs in batches
  • Managing user accounts via Microsoft tools
  • Providing classroom AV support and general IT helpdesk duties

About You

You’re a capable and hands-on IT generalist who enjoys solving problems and helping others. Whether it’s setting up devices or managing Microsoft accounts, you’re detail-oriented and reliable. You thrive in supportive teams, enjoy varied workdays, and align with the values of a Christian community.

Skills & Experience

  • Certificate IV, Diploma or Degree in IT (or equivalent experience)
  • Strong troubleshooting skills in both Apple and Windows environments
  • Experience with imaging and deploying multiple devices
  • Familiarity with AV systems (highly regarded)
  • Prior experience in education is helpful but not essential
  • Microsoft user management and O365 support capabilities
  • Jamf Pro or similar MDM exposure preferred
  • Must be an active Christian and willing to participate in the spiritual life of the school

What’s on Offer

  • A welcoming and values-driven workplace within a well-resourced campus
  • A varied role with a mix of technical and interpersonal responsibilities
  • Supportive team culture with strong leadership and clear values
  • 12.5% superannuation
  • Convenient Calamvale location

Apply Now

If you're ready to bring your technical expertise and service mindset to a dynamic school environment, we’d love to hear from you. Click "Apply Now"


About P&C Partners Pty Ltd

Loganholme, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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