WORK FROM HOME - BRISBANE OR GOLD COAST.

Sunnysights Independent Living is a registered NDIS provider specialising in Supported Independent Living and Community Access services. We are dedicated to enhancing the lives of our participants through person-centred support that promotes independence, dignity, and quality of life.

To be successful in this role, you will need the following:

NDIS Administrative Tasks

Develop a sound understanding of the business's internal processes to onboard NDIS-eligible participants

Develop a good working knowledge of the NDIS price guide (list of supports and pricing mechanisms)

Maintain up-to-date knowledge of NDIS procedures and Quality and Safety Framework

Develop a good working knowledge of the client management system

Create/update participant service bookings in line with relevant policies and procedures

Create/Update participant funding tabs in line with business units' service provision

Develop a weekly routine to ensure eligible NDIS activities recorded in the client management system are accurately and completely recorded for claiming on NDIA

Generate regular reports from the client management system to assist Key Management Personnel

Develop a sound understanding of the business's internal processes to onboard new staff

Rostering & Internal Systems Management

Manage and update staff rosters, ensuring compliance with SCHADS award

Set up new staff in rostering systems and maintain accurate records

Oversee client management system to ensure all service bookings and NDIS funding records are current

Track and update changes to participant support needs in relevant systems

Administrative Support

Maintain accurate documentation for all administrative processes

Assist in onboarding new staff by preparing documentation and scheduling training

Provide administrative support to Service Delivery Coordinators and Relationship Managers

Maintain filing systems and ensure data security and confidentiality