Are you highly organised, calm under pressure, and ready to make a real impact?
Join Interchange Shoalhaven and help us deliver essential disability support by ensuring our participants and support workers are exactly where they need to be—on time and well-supported.

About Us

At Interchange Shoalhaven, we walk alongside people with disability to help them live the life they choose—on their terms. For over 30 years, we've supported people of all abilities to take meaningful steps toward independence, connection, and fulfilment.

Our team believes in doing things with heart, listening first, and showing up with optimism. Whether it’s a small ask or a big goal, we’re here for the journey—helping people become the best version of themselves.

About the Role

As a Scheduler, you’ll coordinate rosters and provide real-time support to ensure our programs and services run smoothly. Working within a collaborative team, you’ll handle daily rostering, timesheet processing, and communication with staff and participants to keep everything running like clockwork.

🖥️ This is a full-time, office-based role in Nowra with hours of 9am – 5pm, Monday to Friday.

Key Responsibilities

• Create and maintain rosters using scheduling software
• Manage day-to-day scheduling needs, including changes and short-notice shifts
• Respond to enquiries from participants, families, and staff
• Ensure rostered shifts align with participant goals, staff availability, and compliance
• Manage support worker timesheets and related payroll information
• Maintain accurate records, shift notes, and service documentation
• Participate in the rotating on-call roster for after-hours scheduling support

About You

You’re a natural problem solver with a people-first mindset. You enjoy working behind the scenes to make sure others are supported, and you thrive in a fast-moving, purpose-driven environment.

You’ll bring:
✅ Experience in rostering or scheduling (ideally in disability, health, or aged care)
✅ Understanding of the NDIS and the SCHADS Award (including penalties and allowances)
✅ Great communication and time-management skills
✅ Strong attention to detail and confidence using software systems
✅ Qualifications in Community Services or a related field (desirable but not essential)

What We Offer

• Up to $18,500 in salary packaging to increase your take-home pay
• A supportive, close-knit team who genuinely care
• Ongoing training and professional development
• Opportunities to grow your career in a stable, values-driven organisation

How to Apply

Click Apply Now to submit your resume and a brief cover letter addressing your suitability for the role.

Previous applicants need not apply.

Interchange Shoalhaven is an equal opportunity employer. We value a diverse and inclusive workplace and encourage applications from people of all backgrounds, abilities, identities and life experiences. If you need any adjustments to participate in the recruitment process, please let us know.