Full Time Administrative and Customer Support Role

(Hours will have a little flexibility)

About the Role:

Join the growing team at HML Solutions Pty Ltd as a full-time Sales Co-ordinator / Administrator. This is an exciting opportunity to put your administrative and customer service skills to use in a fast-paced, collaborative environment. Based in our Burwood, Victoria office, you will play a key role in supporting our sales team and ensuring the smooth running of day-to-day operations.

Key Responsibilities

– Responding to customer enquiries and providing outstanding support over the phone

– Maintaining and updating records in CRM systems

– Managing calendars and scheduling appointments

– Accurate data entry and record-keeping

– Assisting with problem-solving and conflict resolution

– Multi-tasking to handle various administrative tasks efficiently

- Assisting with stock orders and customer orders

- Able to build relationships with customers quickly and influence outcomes

About You

We’re looking for someone with:

– Strong customer service and communication skills

– Familiarity with CRM systems (preferred but not essential)

– Excellent organisational and time management abilities

– A proactive and problem-solving mindset

- A great attitude and willingness to learn

- Must have patience and a very clear phone manner

While experience in these areas is preferred, it’s not essential—training will be provided for the right candidate.

Interested?

If this sounds like the opportunity you’ve been looking for, we’d love to hear from you! Please send your resume to Mark at [email protected].

Why Work With Us?

• Meaningful Work: Help connect people with solutions that enhance their health and wellbeing.
• Collaborative Environment: Join a team that values your contributions and encourages innovation.
• Growth Opportunities: Be part of a growing company with opportunities for professional development.