Our client, a reputable healthcare provider, is looking for a Medical Receptionist to join their team on a full-time permanent basis. The role requires strong customer service skills, attention to detail, and the ability to manage a busy reception area. This position offers a dynamic work environment with opportunities for growth and development in the medical field. If you're ready to be part of a patient-focused healthcare team, we encourage you to apply today!

Client Details

Our client is a well-established medical practice known for providing high-quality care to patients. With a dedicated team of professionals, they have built a reputation for compassionate and effective health care services. They value a positive work environment and believe in continuous development for their staff. As they continue to expand, they are looking to bring on a motivated Medical Receptionist to ensure smooth and efficient operations at the front desk. The practice offers a supportive, team-oriented culture and prioritises the well-being of both their employees and patients.

Description

As a Medical Receptionist, you will be the first point of contact for patients and visitors to the practice. Key responsibilities include answering phone calls, scheduling appointments, managing patient records, and providing excellent customer service. You will also assist with billing, processing insurance information, and other administrative tasks. The ideal candidate will have previous experience in a medical or health care setting, be highly organised, and have a friendly, approachable demeanor.

Key responsibilities:

Greet and check in patients in a timely and professional manner

Answer calls and manage appointments and patient inquiries

Process patient information and update medical records

Assist with insurance verification and billing processes

Maintain a clean and organized reception area

Provide administrative support to healthcare staff as needed

To succeed in this role, the candidate must have excellent interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment. Prior experience as a medical receptionist or in a health care setting is highly desirable, but not required. Training will be provided. This is a great opportunity for someone looking to grow in the health care industry.

Profile

Strong communication skills, both written and verbal

Previous experience in a receptionist or customer service role (medical experience is a plus)

Excellent organisational and multitasking abilities

Proficient in Microsoft Office and basic office equipment

High level of professionalism and a friendly demeanor

Ability to handle sensitive patient information with confidentiality

Strong attention to detail and ability to prioritise tasks effectively

A positive, proactive attitude and a willingness to contribute to a team-oriented environment

Job Offer

In return for your expertise and commitment, our client offers a competitive salary range of $28-$35 per hour, inclusive of Super, depending on experience. Additionally, you'll enjoy a supportive and collaborative team environment, with ongoing training and development opportunities. This is a full-time permanent position, offering work-life balance and a chance to contribute to a well-respected healthcare team. Apply now to be considered for this exciting opportunity and make a meaningful impact in patient care.