Metabolic and Bariatric Surgery Australia

Wantirna VIC 3152

Full-time

Medical Admin

• Surgical Practice
• Negotiable Working hours
• Full-time

About Us

MBSA is dedicated to providing exceptional, healthcare for all our patients. We pride ourselves on fostering a compassionate and nurturing environment for our patients and their families.

We are looking for a professional, team-oriented medical receptionist who will act as the welcoming face of our practice while embodying our commitment to superior patient care.

An established busy surgical practice located at Knox Private Hospital with an exciting opportunity for a Medical admin who is up for a new challenge as a key role player.

Reporting to the Surgeon your key responsibilities will include:

• Manage a busy phone line in a courteous and professional manner.
• Receive and convey messages in writing, verbally and electronically.
• Make, altar, and confirm appointments.
• Management of Gentu medical software.
• Account Management – consult billing and receipting.
• Maintaining accurate and up to date records.
• Liaise with patients and their families.
• Liaise with surgeons and other health professionals.
• Scan and file documents.
• Practice duty of care including meeting practice standards and accountability.
• Always maintain patient and practice confidentiality.
• Any other administrative duties as required.

The candidate we are looking for preferred to possess the following:

• Experience using Gentu software (preferred).
• Scheduling patient consultation appointments.
• Previous experience working in a busy practice.
• Ability to prioritise and multitask.
• Demonstrate & articulate friendly customer service with an understanding of the importance of client confidentiality.
• Highly organised and administrative skills with high attention to detail.
• Be capable of working very well as part of a team or autonomously.
• Manage incoming & outgoing correspondence.
• Great communication & interpersonal skills (both written and verbal)
• Knowledge of Medicare items
• Maintain professional attire standards.